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The latest News and Information on Managed Service Providers and related technologies.

3 Key Insights from the Gartner Market Guide for SaaS Management Platforms

As the world continues to shift toward a remote-first or hybrid work model that relies heavily on cloud applications and SaaS, new business challenges have emerged for the IT industry. One of these challenges we’ve been tracking here at Auvik is the lack of management for SaaS applications and the risks this kind of shadow IT can bring to a business. That’s why we think the 2022 Gartner Market Guide for SaaS Management Platforms (December 2022) is so critical.

SOAP vs REST-Which is Best for Integrating with N-central?

As part of my work as a Head Nerd, I have the pleasure of meeting with MSPs from all over the world. About a month ago, I was speaking with four technicians from a global MSP based out of California. They were very technically savvy, had a deep understanding of PowerShell, and had a huge emphasis on automation in their business.

Simplifying MSP operations with built-in PSA and RMM capabilities

In this session, we will delve into key #PSA features and discover how they empower #MSPs to centrally manage accounts, track time and automate billing processes, and manage resources, tickets, and projects to help you simplify your IT service delivery operations. Additionally, we'll see how native #RMM integrations in ServiceDesk Plus MSP can help you remotely manage your clients' IT from a central console.

Business Transformation: Why It's Important for Our Partners

N-able started its Business Transformation Program a few years ago, and since then it’s been helping N-able partners boost their business growth. In a recent video shot during Empower in Prague, Robert Wilburn, VP partner growth, and Chris Massey, senior product marketing manager, Partner Success, discussed how and why it was important for N-able to create this program for its partners.

Network visibility makes all the difference! The key to Managed Service Providers to protecting your customer data

In a world where technology is ubiquitous, network security is of paramount importance. Every day that goes by, cybercrime evolves and becomes more sophisticated. They improve the materials of their balaclavas and spend more on incognito sunglasses. In 2015, the damage caused by cybercrime already cost the world 3 trillion dollars, since then the figure has only multiplied. No wonder companies are looking for ways to protect themselves against cyberattacks, don’t you think?

Venkateshan Veerappan relies on ManageEngine MSP for managing their multi-client environment

Venkateshan Veerappan, Tooling Leader and Senior IT Consultant, talks about how the MSP suite of ManageEngine helped their organization with their client audit requirements and also effortlessly adapt to remote management during the pandemic. Venkateshan shares his story of partnering with ManageEngine MSP products to meet all the needs that they have as a service provider.

Best Backup Software for Businesses

In this day and age, reliable data backups are essential for the success of every business or organization that uses technology. There are many effective data backup software solutions that you can rely on to keep your data safe. However, when it comes to choosing a provider to safeguard critical data, organizations don’t want “good” options; they want the best. As you search for a new provider, reference this list of the best backup software for businesses in 2023.

MSP Guide to Navigating an Impending Recession

Amidst mounting pressure from macroeconomic headwinds, businesses must prepare for declining consumer spending, less investment, and tighter credit conditions to survive. Managed Service Providers (MSPs) play a valuable role in helping businesses to navigate upcoming economic downturns, from optimizing costs to providing scalable solutions.