Operations | Monitoring | ITSM | DevOps | Cloud

System Administrator Appreciation Day, also known as SysAdmin Day, has been celebrated on the last Friday in July since it was created in 2000 by Ted Kekatos. It is a special day dedicated to acknowledging the contributions of system administrators and IT professionals who play a vital role in managing and maintaining the technology infrastructure of organizations.

Now that most people are familiar with and thus able to avoid standard phishing attacks, malicious actors have shifted to something more insidious. Email spoofing is an attack in which attackers impersonate someone the target knows, is a much more subtle way to compromise a user’s credentials or device. Like phishing, however, once you know the signs of a spoofed email and train other users on how to spot them, addressing the issue is often straightforward.

When you choose to work with another organization, for the sake of your reputation and security, you need to carefully vet each organization before finalizing the decision. Choosing a vendor with which to do business relies on that vendor ranking highly on a vendor risk assessment, which occurs when that vendor practices robust security, ensures compliance with local regulations, and implements effective policies and procedures to ensure smooth daily operations.

In recent years, the number of cyberattacks has increased dramatically. These attacks can be costly and disruptive, and they can even lead to the loss of sensitive data. Patch management is one of the most effective ways to prevent these attacks, as it can help to close security vulnerabilities that cybercriminals can exploit. However, patch management can be a complex and challenging process.

Security of data is essential in a business and technology environment where consumers are increasingly seeking cost-effective, secure, and scalable data storage solutions. Although you may think your security practices are effective, guidelines like SOC 2 can help you determine how well you’re really doing without the risk of any legal consequences or fines.

As an IT service provider, you’re likely dealing with all you can handle. The good news is that implementing remote management is not one more thing on your to-do list; rather, it’s an essential tool for getting tasks off your list more quickly. This post will provide an overview of remote management solutions, essential components of a good, reliable solution, and best practices that will help you get the most out of your implementation.

IT professionals always search for the most efficient and cost-effective solutions, methods, and best practices. The Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) are related guidelines that can help in this pursuit. Both ITIL and ITSM revolve around providing IT services. Although they prioritize and attend to different things, ultimately, their goal is to improve both efficiency and efficacy. Read more about ITIL vs. ITSM below.

The cloud is integral to many organizations, and a substantial number regularly use SaaS applications during daily business operations. However, not all organizations have implemented backups, which can create problems such as accidental deletion, security incidents, or hardware failure. SaaS providers do not solve these problems, so the best and easiest way to protect your organization from downtime and losses is to implement SaaS Backup.

Anyone whose company has suffered a ransomware attack can tell you that the negative effects are extensive. Ransomware attacks are costly, time-consuming, and damaging to your organization whether you pay the ransom or not. Losing your data would almost certainly be a complete disaster. The question, then, is a pressing one: How do you get your data back without paying the ransom?