Operations | Monitoring | ITSM | DevOps | Cloud

MSP

The latest News and Information on Managed Service Providers and related technologies.

6 Best Patch Management Software for MSPs and Internal IT

There is an increasing amount of technology used by businesses, from applications to entire networks. More technology means that there are more opportunities for errors or vulnerabilities in these systems to be exploited. With all those opportunities, it’s no wonder why these technological errors continue to be exploited by experienced hackers. What’s worse is that, according to Ponemon, 37% of businesses aren’t even scanning their IT environment for these vulnerabilities.

Three ways to encourage the importance of security posture

“I’m not a big enough business… I’m too small… no one will want to hack me.” “I don’t have anything of any importance that anyone would want… I’m not terribly concerned.” “It hasn’t happened to us yet, so it isn’t something I’m worried about.” “What you’re proposing seems like overkill to me. And besides, we don’t have the extra funds in our budget anyway.

What Is Phishing? Insider Risk & How to Prevent It

When it comes to security, phishing is one of any IT team’s biggest concerns—as it targets the weakest link in the security chain: end-users. No matter how strong an organization’s technical defenses are, they can all be rendered useless if employees fall for a phishing attempt and hand over sensitive information. According to Cisco’s 2021 Cyber Security Threat Trends report, phishing is the second most prevalent cyber attack after crypto mining.

Expanding the Definition of the Network with Saaslio & Boardgent

Welcome to the last mile of the office network! I’m thrilled to extend our warmest welcome to two new additions to the Auvik family—Saaslio and Boardgent. Combining their product feature set and industry expertise with Auvik, will extend our capabilities to provide a unique toolset designed to solve problems for MSPs and internal IT departments—and effectively manage the end-user experience regardless of location and which applications are being used.

MSP automation-getting started and overcoming challenges

Over the past few Boot Camps I’ve done since becoming a Head Nerd, automation has been a continuing topic of discussion, and one that brings up various roadblocks. Many of the MSPs that I have talked to one-to-one after the Boot Camps have said they were “embarrassed” to ask more questions about automating their service delivery as they didn’t want their peers “laughing” at them. If you fall into this category, don’t panic!

Complete Guide to Endpoint Backup

Without a doubt, a data recovery solution is essential when it comes to maintaining security and business continuity. Backups give you important survival options when ransomware hits, a laptop is lost, or someone accidentally deletes a folder full of important files. Without those safe, secure, redundant copies of your most important data, you’d be left out in the cold.

Network Assessment Software: Overview & Examples

It’s true that network assessments take time, but they are worth every second. Today, businesses around the globe struggle to keep their networks and data secure. In fact, TechTarget’s list of 2022 cybersecurity statistics announces that “the cost of cybercrime is predicted to hit $10.5 trillion by 2025.” However, with routine network assessments, businesses can reduce threats and keep their IT infrastructures running smoothly.

Manage Microsoft 365 licenses efficiently with Cloud User Hub

Are your technicians struggling to find efficient ways to handle manual work? Or is your business at capacity and not able to keep up with the growth of your business? You’re not alone. There are many MSPs needing easier ways to manage large workloads. In today’s busy tech space, if your businesses can’t keep up with the pace, you’ll likely face big issues. Many companies are falling short at the most basic of admin tasks, like managing large volumes of Microsoft 365 licenses.

Owning the cloud is more than just a catchy headline

Since the start of the pandemic, our MSP and IT Pro partners have been the ones responsible for enabling the infrastructure to support the new hybrid workforce and transition the businesses around them to the cloud. As these new paradigms continue to embed themselves in our business realities, you, as MSPs and IT Pros, are perfectly placed to take control of the challenges of moving to the cloud and helping your customers and your organizations take advantage of the opportunities they bring.