Operations | Monitoring | ITSM | DevOps | Cloud

It’s one of my strongly held beliefs that errors are constructed, not discovered. However we frame an incident’s causes, contributing factors, and context ends up influencing the shape of the corrective items (if any) that get created. I’ll cover these ideas by using our June 3rd incident where a database migration caused a large outage by locking up a shared database and making it run out of connections.

Elasticsearch and Splunk are two leading solutions renowned for their capabilities in processing, analyzing, and visualizing large datasets in real-time. Both platforms have carved out significant roles in the fields of data analytics and log management, each offering unique features tailored to different needs. This article aims to provide a comprehensive comparison of Elasticsearch and Splunk, highlighting their strengths and weaknesses, and introducing Uptrace as a compelling alternative.

At Mezmo, we consider Understand, Optimize, and Respond, the three tenets that help control telemetry data and maximize the value derived from it. We have previously discussed data Understanding and Optimization in depth. This blog discusses the need for responsive pipelines and what it takes to design them.

We often hear the term "observability" in the context of DevOps and how SREs use telemetry data. Collecting and analyzing this telemetry data is a vital first step to a successful autonomous IT operations strategy. Observability can help you find out about problems in your system you didn’t know you had—and before your users are impacted—by giving you new visibility that your monitoring systems don’t provide. But any observability initiative must also include network observability.

Software complexity grows exponentially, developer efficiency grows far slower. And debugging often takes up 20-50% of development time. More complex, connected systems means increased data flow at the edge, and in the cloud. That leads to increased exposure to vulnerabilities, cyber threats, malfunctions, and bugs with risks that are hard to assess.

Today’s distributed IT infrastructure consists of many services, systems, and applications, each generating logs in different formats. These logs contain layers of important information used for data analytics, security monitoring, and application debugging. However, extracting valuable insights from raw logs is complex, requiring teams to first transform the logs into a well-known format for easier search and analysis.