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SCOM

The latest News and Information on Service Center Operations Manager and related technologies.

Why the difference between hosted & contained relationships matters with ServiceNow

Are you designing or working with structured configuration management data? No matter the technology platform, you will have come across relationships between various objects. These relationships are critical to keep your data points in perspective and build the bigger picture. One question that often comes up, when working with relationships is: What is the difference between Hosting and Containment relationships?

NOC Operator dashboard and the Root Cause perspective How they help you get actionable insights in SCOM

SquaredUp for SCOM sits on top of your existing SCOM and makes managing it a whole lot easier. In SquaredUp, SCOM data is displayed in beautiful and easily readable dashboards, which are also interactive. The coolest part is that the dashboards can be drilled into, down to the unit level, providing you clear actionable insights. As we will show in this blog with just a few clicks, you can identify the exact source of an alert, isolate the problem and take the appropriate action quickly.

Announcing Easy Tune 2.0 - Everyday Tuning Made Easy

We know that tuning your SCOM alerts can be a time consuming and arduous task! That’s why the release of Easy Tune 2.0 bring with it not only, new improved features and functionality, but also a more user friendly, customer-focused portfolio of tuning packages. Our new suite of tuning products is designed to suit any business from low-budget SMEs to large scale enterprises, with endless tuning requirements.

Mustache pickers How they help you design better dashboards

According to Merriam-Webster, a mustache is 'the hair growing on the human lip' – so let's be clear that when referring to mustache pickers in this blog, we are not suggesting using tweezer-like tools to help you design hipster dashboards. Instead, we are talking about an awesome SquaredUp productivity feature called mustache picker that helps you get quick and effective results when using mustache template syntax within SquaredUp.

NiCE Active 365 Management Pack 3.20 released

Microsoft 365 outages happen. The NiCE Active 365 Management Pack for SCOM is an intelligent monitoring set for Microsoft Teams, SharePoint, OneDrive, and Office 365 hosted on-premise. The NiCE Active 365 Management Pack ensures end-to-end control for your Microsoft 365 services. IT executives, operators, and administrators can now actively boost Microsoft 365 User Experience by starting advanced monitoring today.

New Teams Connector for Operations Manager - BETA program available today

OpsLogix releases a BETA program of a Teams Connector for Operations Manager (SCOM), as the latest addition in our Virtual Operator product lineup. As of today, you will be able to sign up and join our program. The new connector is a welcomed addition to our existing products, such as the Service Now Connector and EZalert,” says Jonas Lenntun, Business Development at OpsLogix. “Not only is the timing just right since we all depend on virtual collaboration and meetings to work.