Service Level Objectives (SLOs) are a key component of any successful Site Reliability Engineering initiative. The question is, what are SLOs; and how do you determine what your SLOs should be? Once you've done that, how should you use them?

Blameless recently had the privilege of hosting SRE leaders Garima Bajpai, Founder at Community of Practice - DevOps Canada and Jason Fraser, Delivery Lead at VMware Tanzu to discuss the value of crisis during incident response, the best and worst tech transformations they’ve seen, how reliability impacts the flow of value, and more.

A big part of ensuring the availability of your applications is establishing and monitoring service-level metrics—something that our Site Reliability Engineering (SRE) team does every day here at Google Cloud. The end goal of our SRE principles is to improve services and in turn the user experience. The concept of SRE starts with the idea that metrics should be closely tied to business objectives. In addition to business-level SLAs, we also use SLOs and SLIs in SRE planning and practice.

Let's all face it, on call work isn't fun. But it can be better. Even if you have to work on call, it would be nice to have at least some of the work done for you, before you drag yourself out of bed at 3am to respond to an incident.

Blameless is excited to announce a new source for monitoring data for your SLIs and SLOs. New Relic is an observability platform that helps engineers instrument, analyze, troubleshoot, and optimize their entire software stack.

Blameless is excited to announce a new source for monitoring data for your SLIs and SLOs. Datadog is a monitoring and security platform for cloud applications. It brings together end-to-end traces, metrics, and logs to make applications, infrastructure, and third-party services observable.

Blameless is excited to announce that our SLO Manager is now generally available! SLO Manager is a new service added to the Blameless platform. This service helps SRE and engineering teams proactively make data-driven decisions about reliability efforts. According to a survey Blameless conducted, over 80% of organizations use SLOs or will in the next 1-2 years.

SRE best practices are disrupting and catalyzing change in the ways organizations approach IT Operations. In this blog we look at 7 ways SRE is bringing this transition. ‍Site Reliability Engineering is a new practice that has been growing in popularity among many businesses. Also known as SRE, the new activity puts a premium on monitoring, tracking bugs, and creating systems and automations that solve the problem in the long term.