Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

Integrating Slack & Squadcast- Trigger, Acknowledge, Resolve & Reassign incidents from Slack channel

Feb 16, 2023 By Squadcast In Squadcast
You can integrate Squadcast and Slack to collaborate efficiently with your team while working on incidents. Squadcast sends a notification to the configured Slack Channel as soon as an incident is triggered.
View Video

Creating Tickets in Jira From Squadcast I Jira Integration (Cloud & Server) I Squadcast

Feb 15, 2023 By Squadcast In Squadcast
This video will help you install and configure the Squadcast extension for Jira Cloud & Jira Server. It will help you create tickets in Jira projects whenever there is an incident in Squadcast. Also, learn to automatically or manually sync the status bidirectionally.
View Video

Integrating Microsoft Teams & Squadcast - Acknowledge, Resolve & Reassign Incidents | Squadcast

Feb 15, 2023 By Squadcast In Squadcast
Teams using MS Teams can now integrate with Squadcast and easily Acknowledge, Resolve & Reassign incidents using MS Teams. You can configure Squadcast to send a notification to the configured MS Teams channel as soon as an incident is triggered.
View Video

Reporting Incident Using Webforms I Creating Alerts from Outside the Squadcast Ecosystem I Squadcast

Feb 12, 2023 By Squadcast In Squadcast
Webforms can help stakeholders & the customers of an organization easily report issues. This video explains how users from outside the Squadcast ecosystem can report incidents by filling out a simple form and extend customer support by empowering internal stakeholders and customers to report issues on the go.
View Video

How To Setup Outgoing Webhooks in Squadcast | Recieving Incident Information | Squadcast

Feb 10, 2023 By Squadcast In Squadcast
Webhooks allow you to connect a platform you manage (either an API you create by yourself or a third-party service) to a stream of future events. Setting up a Webhook on Squadcast enables you to receive information (referred to as events) from Squadcast as they happen. This can help you avoid continuously polling Squadcast’s REST APIs or manually checking the Squadcast web/mobile application for desired information.
View Video

How to Set up SLOs and Configure SLIs in Squadcast | Tracking Error Budget & Burn Rates | Squadcast

Feb 9, 2023 By Squadcast In Squadcast
This video will help you define and monitor Service Level Objects for your services and also set up and track error budget burn rates in Squadcast. A Service Level Objective (SLO) is a reliability target, measured by a Service Level Indicator (SLI), and sometimes serves as a safeguard for a Service Level Agreement (SLA). SLOs represent customer happiness and guide the development team’s velocity.
View Video

Suppression Rules in Squadcast | Minimise Alert fatigue | Suppress Non-Actionable Alerts | Squadcast

Feb 8, 2023 By Squadcast In Squadcast
This video talks about Alert suppression in Squadcast. Alert Suppression helps you avoid alert fatigue by suppressing notifications for non-actionable alerts. Squadcast will suppress the incidents that match any of the Suppression Rules you create for your Services. These incidents will go into the Suppressed state and you will not get any notifications for them.
View Video
squadcast

Announcing our improved Schedules & On-Call Rotations

Feb 7, 2023 By Nakul Shetty In Squadcast
Hey folks! We are super excited to announce that our schedules feature has gone through a bit of an update. Well, more than a bit 🙂. We’ve gone through the feature with a fine-toothed comb and introduced a bunch of UI and functional improvements which we hope will help you achieve one thing: set up, edit and manage your on-call schedules at scale in a matter of minutes (Yes, that was three things but it was tough to condense it to ONE thing)
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.