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SRE

The latest News and Information on Service Reliability Engineering and related technologies.

Introducing Squadcast and ServiceNow Integration For Enhanced Operational Efficiency & Faster Incident Management

We are excited to announce our bidirectional integration between ServiceNow and Squadcast, designed to elevate your Incident Management capabilities. ServiceNow provides a robust platform-as-a-service, delivering advanced automation and process workflow tailored for enterprise environments. Through this integration, you can harness ServiceNow's workflow and ticketing features alongside Squadcast's strong On-Call scheduling and SRE-driven incident response capabilities.

What is Ping Command: A Deep Dive into Network Diagnostics

The Ping command is an essential tool in network diagnostics, crucial for checking connectivity, solving problems, and measuring network performance. In the complex world of digital communication, where connections stretch across long distances and pass through many devices, knowing how to use the Ping command is extremely important. In this detailed exploration, we will examine the Ping command thoroughly, exploring its uses, and highlighting its importance in keeping networks strong and reliable.

Building a Privacy-First AI for Incident Management

At Rootly, we're integrating AI into incident management with a keen eye on privacy. It's not just about tapping into AI's potential; it's about ensuring we respect and protect our customers’ privacy and sensitive data. Here's a quick overview of how we're blending innovation with strong privacy commitments.

Bridging the Gap: Overcoming Communication Challenges Between Helpdesk, SREs, IT Teams, and Database Administrators

One area where communication breakdowns commonly occur is between helpdesk / IT teams / SREs and database administrators (DBAs), especially when troubleshooting application problems associated with databases. Smooth communication between different teams is key to resolving application performance issues efficiently and speedily. However, it is usually inappropriate for helpdesk staff to have access to the database monitoring privileges and tools used by DB administrators.

The Show Must Go On - Incidentally Reliable with Piyush Verma (CTO at Last9)

Catch Piyush Verma, Co-Founder and CTO at Last9 in conversation with Ankur Rawal, Co-Founder and CTO at Zenduty — discussing what reliability means to the modern consumer, why SREs make excellent decision-makers, and the current state of observability. Exclusively on The Incidentally Reliable podcast — made by SREs for SREs, hosted by Zenduty. Zenduty is an advanced incident management platform that gives you greater control and automation over the incident management lifecycle.

Automating On-Call Scheduling With Squadcast: Simplify Managing Schedules

Navigating an extensive excel sheet to determine On-Call schedules and vacation plans can be daunting. The struggle of maintaining On-Call Schedules manually is real. But we've got a solution that can help. This blog addresses the challenges associated with manualOn Call Scheduling processes.

SRE Metrics: Availability

Understanding SRE metrics and how they impact your platform's availability are fundamentals of Site Reliability Engineering. How available is your website, service, or platform? What must you monitor and measure to ensure availability? How do you translate uptime into availability? This chart has numbers that every Site Reliability Engineer (SRE) should know.

Leverage Past Incidents for Faster Incident Resolution with Squadcast

Squadcast's Incident Management platform helps you learn from the past to resolve future incidents faster. In this video, we'll show you how to use Squadcast's Past Incidents feature to: 🔑Gain historical context for new incidents🔑See how similar incidents were resolved in the past🔑Identify patterns and trends in past incident activity By leveraging past incidents, you can improve your incident response times and reduce the impact of incidents on your business.