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SRE

The latest News and Information on Service Reliability Engineering and related technologies.

How The Experts Build Reliable Cloud Apps

We live in the cloud era, where your services don’t live in machines in your garage, but are spread across huge data centers around the world. Cloud providers can help meet increasing demands for reliability – for example, they offer dynamic resource allocation that can handle usage spikes. At the same time, going cloud native means not having a physical server onsite that you can fiddle with, introducing its own unique challenges. ‍

How Sumo SREs manage and monitor SLOs as Code with OpenSLO

At Nobl9’s annual SLOconf—the first conference dedicated to helping SREs quantify the reliability of their applications through service level objectives (SLOs)—Sumo Logic shared our contribution of slogen to the OpenSLO community, as well as our commitment to OpenSLO as an emerging standard for expressing SLOs as Code. slogen is an open source, SLO-as-code CLI tool based on the OpenSLO specification.

How to: Reliability Insights Overview in Blameless

In this video, our Solutions Engineer walks you through the Reliability Insights view in Blameless. Discover how to create custom data dashboards. You might start with MTTX metrics, but what other metrics are reliability teams following closely? We'll show you how to get those set up in Blameless.

[Webinar] Unlock self-service infrastructure monitoring with the Sensu Integration Catalog

Introducing the Sensu Integration Catalog — a marketplace-like UX for simplifying new user onboarding, and deploying production-ready monitoring in a matter of minutes. The Sensu Integration Catalog is also an open marketplace that new and existing users can contribute to by sharing Sensu configurations. Backed by industry-leading monitoring as code solution, Sensu provides new users with a point-and-click interface to get started quickly, while facilitating DevOps and SRE automation best practices.

Are your SLOs realistic? How to analyze your risks like an SRE

Setting up Service Level Objectives (SLOs) is one of the foundational tasks of Site Reliability Engineering (SRE) practices, giving the SRE team a target against which to evaluate whether or not a service is running reliably enough. The inverse of your SLO is your error budget — how much unreliability you are willing to tolerate.

How to Achieve Measurable Reliability Results

Reliability is more important than ever. As users depend on services more and more, and competition in every sector grows, a great digital experience becomes the baseline for expectations, not the ceiling. It’s crucial to invest in making your software reliable enough to keep customers happy. ‍ But what does investing in reliability look like?

The Reverse Red Herring

During an incident, time is fungible. At points it seems to go way too fast, and at times it seems like an eternity for a command to complete. More importantly, however, is how it feels to be in an incident. It’s a heightened state of being, where any and every piece of information could be “the one” that helps crack open what is really going on. Likewise, there is an inherent distrust of incoming information.