Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

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The Pulse Of Technology: Why IT Monitoring Is Non-Negotiable In 2024

It's 2024 already, and to say that IT monitoring is indispensable for operational resilience wouldn't be wrong. The Global IT monitoring tool market size was USD 17150 million in 2022 and the market is projected to reach 60302.6 million by 2031 exhibiting a CAGR of 15%. All the more reason to understand why IT monitoring is an absolute non-negotiable. So, in this blog we'll know the significance of IT monitoring in face of the modern technological challenges.

System Reliability Metrics: A Comparative Guide to MTTR, MTBF, MTTD, and MTTF

In the ever-evolving landscape of technology, where systems and applications play a pivotal role in our daily lives, ensuring their reliability has become a critical concern for organizations. Unforeseen incidents and downtime can lead to significant financial losses, damage to reputation, and decreased customer satisfaction. In the realm of incident management and site reliability engineering (SRE), understanding and leveraging key reliability metrics is essential.

Reliability At Your Fingertips | Squadcast

Reliability Automation Platform from Squadcast! Squadcast helps global teams streamline Incident Management with a unified platform for on-call and incident response. We help teams at over 500 businesses around the world to automate tasks, get notified of critical events, and work together to resolve incidents and minimize impact to business. Key Features of Our Reliability Automation Platform.

Role of Human Oversight in AI-Driven Incident Management and SRE

In the fast-paced landscape of technology, AI-driven Incident Management and Site Reliability Engineering (SRE) have emerged as critical components in ensuring the seamless functioning of digital systems. AI algorithms are increasingly employed to detect, diagnose, and resolve incidents with unprecedented speed and efficiency, revolutionizing the traditional approaches to reliability.

How Squadcast Helps With Flapping Alerts

Often we receive a series of alerts that get auto-resolved within a short period of time. Such alerts are called flapping or transient alerts. In this blog, we'll explore Auto Pause transient alert (APTA) feature that detects flapping alerts and temporarily pause incident notifications hence reducing alert fatigue.

Simplifying Service Dependency With Squadcast's Service Graph

Microservices are fantastic for agility and innovation, but the trade-off is complex service management and ownership. With hundreds of interconnected services, troubleshooting and Incident Response can become a potential blocker. The traditional siloed approach to service ownership and the increasing deployment makes service management more complex.

Understanding Cardinality with Levitate's Cardinality Explorer

Predicting the future is hard, especially with metrics-based monitoring systems, because metrics cardinality can snowball. This is important because it affects query performance adversely. Having visibility into what’s happening now and workflows to manage cardinality is crucial. Because the answers depend on the quality of questions, a system allows you to ask. The questions one may have is —

Does Every Incident Need a Retrospective? Here's What the Experts Have to Say

Every quarter, we host a roundtable discussion centered around the challenges encountered by incident responders at the world’s leading organizations. These discussions are lightly facilitated and vendor-agnostic, with a carefully curated group of experts. Everyone brings their own unique perspective and experience to the group as we dive deep into the real-world challenges incident responders are facing today.

SLOs with Prometheus done wrong, wrong, wrong, wrong, then right

We have Carson Anderson, Sr. DevOps Engineer at Weave HQ, talking about how they implemented SLOs using Prometheus, what went wrong, and how they fixed it. This talk was given at "Last9 of Reliability" Discord community on 13th December. Talk Description: First thing's first: Yes, it really did take us 5 tries to implement our SLOs with Prometheus. While that may seem embarrassing, we are very happy to be able to share our SLO journey so that we can hopefully help you avoid the same mistakes.