You’ve done your research and decided to use the DevOps approach for your software development process and IT operations. However, before you start tossing around terms like “continuous integration” and “containerization,” there’s an important starting point on your DevOps journey — creating a DevOps implementation roadmap.

In today's fast-paced business environment, it's crucial for companies to monitor and address system health issues immediately. Internal status pages are tools designed for this purpose. They display up-to-date information about the company's internal and external systems and services, proving valuable not only for IT professionals but also for the overall efficiency and response capacity of a business.

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Bad news: Cybercrime is surging, emerging AI tools offer hackers new paths of attack, and the ever-present reality of human error frequently exposes private information. The effects of security incidents can wipe out entire businesses. Estimates predict the annual toll of cybercrime and security breaches to reach $10.5 trillion by 2025. But you can still protect your business if you know how to handle and respond to these security incidents.

This blog post is adapted from my talk at SRECon EMEA 2023 - original slides are available here! Status pages are a simple yet underutilized element of incident communication. Done well, they’re a low-lift way to keep your customers and stakeholders informed when incidents impact them. But without a solid approach, updating status pages can easily become a tedious and often neglected task during incidents. In this post, we’ll cover some tips to get your status page right.