As a customer of StatusHub, you are aware that you can quickly and easily communicate with your customers when an incident occurs. With our partnership with Zendesk, you can display a number of events from your StatusHub directly inside the main ZenDesk Support interface.

Status pages have evolved quite a bit over the last few years. Not that long ago you would have been lucky to find a simple up/down indicator, but today organizations are truly embracing transparency. They are providing their end users with critical metrics, incident data, maintenance calendars and even the status of their own service provider technologies.

StatusGator notifies you when status pages change. But the most overlooked feature of it might just be the unified dashboard that displays the status of every service you depend on. This can save precious minutes during a frantic incident response.

Customers can generate hosted status pages that display the status such as availability, response time and incidents of their services (websites, API, infrastructure) to their own clients or for internal use. All status pages are hosted and maintained by our care. Users point a custom domain to our DNS, and after seconds their page is ready. Hassle free.

When something goes down, the first thing a customer does is check if there is something wrong with their systems or if it is an issue with one of their service providers. So it’s important to make sure that your status page has all the information that is needed where they don’t feel the need to raise an issue or create a ticket, adding to your support costs.

Embed your status page status anywhere using our API endpoint. Get the list of components and their statuses, uptime and average response time with human descriptions and indicators, and includes a top-level status to programmatically embed it anywhere. Data shows metrics for the past 24 hours. Use the status page URL to retrieve its data.

In her CIO online post, “6 Blunders to Avoid When Dealing with End Users,” Mary Brandel discusses some of the mistakes IT professionals make when interacting with end users. In short, the article calls attention to some common limitations within IT staff when communicating with customers. This isn’t a matter of intelligence or willingness.

A status page is a communication tool that allows you to display the current working status of your various services - whether fully functional, partially degraded, severely affected, etc. The nomenclature of the service status can be defined by you. On the status page, you can also access & update the uptime and incident history data for all your internal facing or customer impacting components.

For over 6 years, StatusCast has been providing your employees with a single location where they can view and subscribe to application and IT service outage A StatusCast status page lets you add third party SaaS applications directly to your status page. We are constantly adding new SaaS providers to our list, but are pleased to announce that we now support one of the most popular SaaS products available: Office 365 Status

Today’s news is filled with stories about the failures of IT and the impact to companies, consumers and brands. Because modern business relies heavily on IT, system outages and IT downtime have become a standard part of ‘doing business.’ 2019 saw several big outage stories. We’ve shared our Top 5 picks and discuss the importance of implementing an IT status page to help you successfully manage your organization’s IT downtime.