Operations | Monitoring | ITSM | DevOps | Cloud

Keeping your customers informed of the status of your website, application, or service is essential nowadays. If you don’t have a status page to communicate this, you’re missing an opportunity to improve transparency and reduce customer support burden. This is especially true if you are running an online business and your website is your main source of income, a status page is crucial not only for your business but for your customers as well.

When an outage hits your service, everybody starts talking. Your engineers are talking about what caused the problem, and how to fix it; your management is asking about when it’ll be fixed; and your customers are telling the world that they’re not happy. But there’s an even more important conversation you should be having: communicating with your users about the issue.

Check out the latest StatusHub updates and features, including "Scheduled maintenance notifications", "Recurring maintenance events", maintenance calendar view for the status page and more for the last two months.

That’s right. You’ve nailed it. Your status page rocks. Your doing all the things right, and so your status page is awesome. Here is why:

As a customer of StatusHub, you are aware that you can quickly and easily communicate with your customers when an incident occurs. With our partnership with Zendesk, you can display a number of events from your StatusHub directly inside the main ZenDesk Support interface.

Status pages have evolved quite a bit over the last few years. Not that long ago you would have been lucky to find a simple up/down indicator, but today organizations are truly embracing transparency. They are providing their end users with critical metrics, incident data, maintenance calendars and even the status of their own service provider technologies.

StatusGator notifies you when status pages change. But the most overlooked feature of it might just be the unified dashboard that displays the status of every service you depend on. This can save precious minutes during a frantic incident response.

Customers can generate hosted status pages that display the status such as availability, response time and incidents of their services (websites, API, infrastructure) to their own clients or for internal use. All status pages are hosted and maintained by our care. Users point a custom domain to our DNS, and after seconds their page is ready. Hassle free.

When something goes down, the first thing a customer does is check if there is something wrong with their systems or if it is an issue with one of their service providers. So it’s important to make sure that your status page has all the information that is needed where they don’t feel the need to raise an issue or create a ticket, adding to your support costs.

Embed your status page status anywhere using our API endpoint. Get the list of components and their statuses, uptime and average response time with human descriptions and indicators, and includes a top-level status to programmatically embed it anywhere. Data shows metrics for the past 24 hours. Use the status page URL to retrieve its data.