Operations | Monitoring | ITSM | DevOps | Cloud

What is Cloud Computing? Everything you need to know about the cloud explained

Cloud Computing is a service offered by several software providers paying a rent either by the hour, month or use of said service. They can be virtual machines, databases, web services, or other cloud technologies. These services are on remote servers provided by companies such as Google, Microsoft and Amazon among others that for rental or in some cases free of charge, provide such services.

IT Support Levels: Optimizing the Support Service through Tiers 0 to 4

Information Technology (IT) support, also known as technical support, is essential for the successful and efficient operation of organizations in the digital age. It helps ensure the stability, productivity and security of your systems and those of the people who depend on them.

10 Kubernetes cost optimisation techniques for 2023/2024

These are 10 strategies for reducing Kubernetes costs. We’ve split them into pre-deployment, post-deployment and ongoing cost optimisation techniques to help people at the beginning and middle of their cloud journeys, as well as those who have fully adopted cloud and are just looking for a few extra pointers.

Technology That Will Enhance Your Business

In this rapidly progressing digital era, businesses must embrace innovative technologies to stay competitive. The right blend of technological tools streamlines operations and opens up new avenues for growth and profitability. To arm you with the knowledge necessary for businesses embracing technology, we have compiled this helpful post about some of the most impactful technological advances that will enhance your business operations.
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Symbolicating stack traces from Apple system libraries

In the world of software development, quickly finding and fixing errors drives better experiences for both end-users and developers. One key tool in this process is the symbol map, which records debugging information that was lost in the compilation process. Symbol maps (or source maps if we're talking JavaScript) connect the code developers write to the minified code in production, making it easier to decipher crashes by pinpointing the exact source code that caused the error.

Cloud Migration 101: The Complete Guide To Migrating To The Cloud

Cloud migration is the new gold rush, judging from the results of a survey involving 1,283 IT professionals. The survey shows that 88% of companies already use the cloud for some applications and data. Another 80% said they will have moved to cloud and co-location services by 2025. While 87% of respondents said the pandemic accelerated their cloud migration strategy, many companies’ transition plans had been in the works for years.