Operations | Monitoring | ITSM | DevOps | Cloud

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In this episode, we'll explore the ways organizations can streamline and automate various ITSM practices using visual life cycles and workflows. These practices include incident management, service request fulfillment, change, release, and more. You will learn how to create life cycles and workflows on a graphical, user-friendly canvas, enabling IT teams to follow organizational processes accurately and minimize errors.

In this episode we chat with veteran cloud architect Masaru Hoshi about the challenges of alert fatigue, the importance of effective alerting systems, and fostering ownership in software teams. Masaru shares insights from his 30-year career, emphasizing the need for balance, trust, and collaboration in incident response.

Unlock the secrets to streamlining cloud migration and breaking free from Analysis Paralysis with Tidal Accelerator from @tidal4774. Discover how Tidal Accelerator empowers organizations to make informed decisions, optimize costs, and accelerate their cloud migration journey.

Already have the automation basics down? Join NinjaOne Product Lead Luke Whitelock and Sales Engineer Manager Jeff Hunter as they cover advanced ways to take advantage of custom fields, utilize the API, and more.

Learn how to master the general principles of automation in this accessible overview of NinjaOne. Senior Director of Product and Customer Marketing Peter Bretton covers best practices for setting up policies, monitoring and alerting, script scheduling and deployment, and more. Getting started with NinjaOne? Here are more resources that can help you leap ahead.

Investing in automation goes beyond just adding shiny new tools. In this session, NinjaOne Product Lead Gavin Stone and Product Manager Dan Myers share how to enable the people and processes hard at work behind the curtain. Because, despite all the hype, the real magic isn’t in prompting AI to generate one-off scripts, it’s in building a culture of true automation thinking.