IT Service Management (ITSM) is the essence of IT service delivery in an organization. However, ITSM cannot properly contribute value if the people, processes, and technology in place are not optimized. This is where ITSM automation can help streamline operations to generate optimum efficiency. But, you may ask, what is ITSM automation exactly and what kind of benefits can it reap for your business? Let’s find out!
As company infrastructures now sprawl across several different environments, additional tools need to be added to the portfolio. But adhering to the traditional approach of focusing on individual devices, their health, performance, and availability, only aggravates its downsides; i.e. visibility blind spots, tool disparity, and therewith connected “swivel-chair” management. The problem calls for increased network traffic visibility that does not come at the cost of extra work.
SDLC is one of the age-old terms in the software industry. SDLC stands for Software Development Lifecycle and is a methodology that defines various strategies and steps for building high-quality software most efficiently. SDLC is undoubtedly an integral part of most organizations’ development routines.
There’s stargazing, and then there’s SOFIA. The SOFIA airborne astronomical observatory is a joint NASA and German Aerospace Center endeavor consisting of a modified Boeing 747SP aircraft with a 2.7-meter reflecting telescope and a team of astronomers onboard.
