Operations | Monitoring | ITSM | DevOps | Cloud

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The all-new Zia Code Generator for Custom Functions, powered by ChatGPT in ServiceDesk Plus Cloud

We are excited to unveil the all-new, Zia Code Generator for Custom Functions powered by ChatGPT, in the cloud version of ServiceDesk Plus! Service desk administrators can now accelerate their work by simply typing out their requirements and letting GenAI create the code for Custom Functions.

Shlomi Ben Haim, CEO & Co-Founder, JFrog - EveryOps Matters

Developers used to code. Now they manage, import, secure, build, package, deliver and monitor… the list of every “Ops” is ever-growing. As if this wasn’t enough, they are now being asked by the C-suite to work with data science and machine learning teams in a gold rush of AI and ML-enabled application delivery. In our annual swampUP kickoff, join JFrog Co-founder and CEO Shlomi Ben Haim - alongside a special guest - as we explore how developers may still start with code and CI, but are increasingly asked to hold the reins of EveryOps; building, securing and delivering alongside the machines and systems they created.

Insights into SigNoz's Latest Features - A Conversation with Ankit, CTO of SigNoz

We sat down with Ankit, CTO and co-founder at SigNoz to get his insights on the product’s developments and what's on the horizon. He shared valuable perspectives on how SigNoz is enhancing the user experience, focusing on customer feedback, and building new features.

Introducing Alerts History and Scheduled Maintenance - Enhancing Alert Management in SigNoz

Today, we’re excited to introduce two key features that will help users with alerts in SigNoz - Alerts History and Scheduled Maintenance. These features are designed to help teams gain deeper insights into their alerts, better manage recurring issues, and streamline alert silencing during planned downtimes. Let’s dig in deeper.

Faster Incident Response with Cortex: A Before and After Story

The most time-consuming part of incident resolution is a data problem. Who owns this service? What's it made of? What are the dependencies? Where are the run books? Learn how Cortex cuts incident response time and prevents new issues with up-to-date ownership, reliable runbooks, and Scorecards that drive continuous improvement.

Cloud Asset Management: Streamline Your IT Resources

Managing IT assets effectively is no longer optional; it’s essential for keeping costs in check and ensuring resources are utilized efficiently. With the advent of cloud technologies, organizations are shifting their focus to Cloud Asset Management (CAM) as a crucial part of their strategy. But why is CAM becoming such a game-changer? This article dives into what Cloud Asset Management is, its benefits, challenges, and best practices, and explores the tools that can help streamline the process.

Inside The IT Department: Key Roles, Structures, and Strategies

The IT department is key to turning technology into the powerful ally every organization hopes for. These teams go beyond troubleshooting technical issues; they are integral to managing technology resources, ensuring data security, and even driving innovation. This article will unpack the essential elements of IT departments, including their structures, key roles, governance practices, and various operational models. Let's get started!

Why Strategic Planning Is Crucial for Successful Mergers

Mergers can be transformative for businesses, opening the way to growth opportunities such as increased market share and enhanced capabilities. Yet their success rests heavily upon careful strategic planning: proper alignment between the goals of both entities involved is paramount to successfully merging operations; professional advice such as mergers and acquisitions consulting can greatly enhance strategic planning processes to ensure an impactful merger outcome.

What Are the Leading Regions for Outsourcing Java Development Services and Why: A Global Perspective

Outsourcing Java development services has become a strategic choice for businesses aiming to improve their software capabilities. Asia, with countries like India and the Philippines, stands out as a leading region for outsourcing due to its large pool of skilled developers and cost-effective solutions. These countries offer not only technical expertise but also flexibility and scalability that businesses need to meet dynamic market demands.