From maintaining electronic health records and generating medical reports, to carrying out robot-assisted surgeries and setting up online doctor-patient communication portals, the healthcare industry is becoming increasingly reliant on technology to effectively carry out day-to-day operations. While incorporating advanced technology assists healthcare professionals in providing better care for patients, it also increases the attack surface for cybercriminals looking to exploit sensitive data.

A large health system with over 15 hospitals and hundreds of clinics across the U.S. provide VDI desktops to their medical staff via VMware Horizon View, and from those VDI sessions the medical staff accesses Cerner Millennium. Cerner Millennium is being delivered by Cerner’s remote hosting option (RHO) which delivers access internally via Citrix. This configuration is how 90% of their staff access Cerner Millennium.

The Organization: Home Healthcare Provider with over 30 locations across the U.S.

End users are complaining of slow logons and IT cannot quickly identify root cause. When trying to identify the root cause of a Citrix end-user experience issue, the main display to view all of the Citrix user sessions is the Goliath’s Citrix Virtual Apps & Desktops session display.

January 30, 2020 As a healthcare CIO mandated with the transition to electronic healthcare records, you’ve done your due diligence, evaluated various EHR vendors and most likely settled on Epic, a software vendor with over 25% of the US acute care hospital market share. You’ve followed Epic guidelines for minimum hardware requirements and acquired what you believe is the right workstation, server, networking, and storage infrastructure for Epic.