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Healthcare

Intelligent Monitoring of the End-User Experience is Necessary in Healthcare Environments More than Ever

Originally published by Theresa Miller, Citrix CTP and VMware vExpert Healthcare workers are finding themselves more overwhelmed than ever with COVID-19, and the Health IT Professionals that support these workers with technologies that must be online and high performing are equally stressed. There is no time for EHR (Epic, Cerner, Allscripts, MEDITECH) or other system failures. All technology vendors must work in concert to deliver a successful end-user experience.

How private-sector tech companies are stepping up to the COVID-19 fight

In a drastic worldwide attempt to curb the spread of COVID-19, one third of the global population is now experiencing some form of lockdown. For the millions of Americans who have filed for unemployment over the last few weeks, there is nothing to do but wait. But for those on the frontline, time has never felt so limited. As hospitals around the world face buckling under the pressure of wave after wave of new patients, increasing the capacity of our healthcare systems has become our priority.

5 key network aspects to focus on for HIPAA compliance

The Health Insurance Portability and Accountability Act, also known as HIPAA, is a compliance standard that was implemented after all health-related information was digitized. The crux of the act is to ensure that all sensitive electronic protected health information (ePHI) has restricted, secure access. Various aspects of your network determine your compliance with HIPAA standards. Let’s discuss some of these important components in detail.

Global Professional Services Provider Delivers Exceptional End-User Experiences for Over 10,000 Users

Critigen provides global information services to organizations of all sizes around the globe. They are dedicated to delivering exceptional customer care and helping their clients improve overall business performance through IT. One of their specialties is in servicing industries that leverage Oracle Primavera P6, an Enterprise Project Portfolio Management tool.

How to Report On Key Performance Indicators and Activity with Remote Workers

The unplanned and unbudgeted surge in remote workers is creating new requirements and challenges for IT management. Understanding how these changes impact the IT infrastructure and worker’s effectiveness is vital to business continuity. Goliath offers the following out-of-the box reports that can help to better document key performance indicators and activity for the remote workforce.

MSP Proactively Monitors Hybrid Cloud Services to Deliver Exceptional Customer Service

Cloud Geeni is a fully managed cloud service provider guaranteeing their customers of all sizes 99.9% up-time and high-performing virtualized desktops and applications on their proprietary cloud platform. Their customer service commitment is high, promising their customers that they will not be burdened with the day-to-day maintenance of their IT delivery infrastructure, enabling their users to work freely with high-performing applications and desktops anywhere and at any time.