Healthcare environments must ensure application availability around the clock to serve the needs of their patients. In many hospitals, while they serve patients 24×7, there is typically a lighter overnight load, but by the time the sun rises, healthcare teams start staffing in full force. Oftentimes applications in healthcare are deployed via Citrix. The Citrix infrastructure can be complex and adding an EHR application such as EPIC can make early morning health checks take a long time.

“Healthcare is too important to stay the same,” said Cerner’s CEO Brent Shafer as he closed his keynote for the 2019 Cerner Conference. “To drive positive change,” Brent said, “everyone must work together.” It made sense. His audience was a mix of clinicians, staff, health IT, and vendors. He was talking about taking healthcare and patient care to a new level.

Sharp growth driven by proven, industry-only solution for reducing end-user experience issues that impact the clinician’s virtual workspace and access to EHR applications and improves patient care.

We at Goliath Technologies are excited about our growing relationship with IGEL and our joint customers. Together we are improving and simplifying the end-to-end user experience as the marketplace adopts IGEL software defined endpoints. Our proactive end-user experience monitoring and troubleshooting platform works with IGEL, running on a Citrix or VMware Horizon delivery infrastructure, to automatically identify any events, conditions, or failure points that impact the workspace experience.

Technology and digitization are disrupting every industry—and healthcare is no exception. In this time-critical industry, patient care needs to be efficient and convenient. This is increasingly evidenced by the rise of individualized healthcare via direct-to-consumer (D2C) and convenience care models such as telemedicine to find doctors, pay bills, schedule appointments, order prescription refills, receive consultations, and more.