Healthcare organizations that deploy Epic to support the patients that they see every day have a responsibility to ensure that Epic is always online and performing well. Take for example, a hospital that uses Epic for all its patient services to keep the patients healthy and to ensure their safety Epic needs to be online 24×7. Monitoring and troubleshooting both the underlying infrastructure and Epic are critical to ensuring patients get the care they need.
At many points in a hospital’s functioning, workflow touches the outcome. The problem facing much of healthcare though is that the established workflow for alerting and messaging physicians is broken. What are ways for improving scheduling doctors? What are the potential impacts from improvement?
As Cota Healthcare moved to Kubernetes on Google Cloud, it chose Sysdig for Kubernetes monitoring and container security. With Sysdig, Cota accelerates healthcare service development, improves capacity planning, fixes issues rapidly, and strengthens its security posture.
I’ve had the chance to work in the cloud, virtualization, and application delivery industry for quite some time. The most amazing thing I’ve seen has been the evolution around delivery technologies specifically aimed at improving user experience and performance. Still, with varying operating systems, evolving desktop environments, and the constant challenges around applications – there’s still one major challenge when it comes to these ecosystems.
Theresa Miller is a Healthcare IT Blogger and one of the few individuals in the world to hold the following three prestigious virtualization awards: Microsoft Most Valuable Professional (MVP), Citrix Technology Professional (CTP) and VMware vExpert. In this blog, Theresa describes a real-world example of a top 5 not-for-profit healthcare organization with over 1200 locations used Goliath Performance Monitor to troubleshoot and resolve a major incident impacting their MEDITECH users.
The New Topology View for Citrix Monitoring and Citrix Troubleshooting gives an IT administrator an out if the box solution to troubleshoot Citrix from a 50,000 foot view, down to the individual user. It’s an industry first capability to view their entire global hybrid IT infrastructure from a single pane of glass whether it is on premises and or in Amazon AWS or Azure.
Healthcare IT faces both complexity and urgency when dealing with end user experience issues that impact their EHR environments. In addition to the usual issues of frustration, delays, and inefficiency, patient care is impacted when healthcare workers can’t access critical applications via Citrix XenApp, Citrix XenDesktop, or VMware Horizon.
Without a doubt, the digitization of patient health records and the rapid growth of software applications and systems supporting patient care and administration have changed the way medical care is delivered. As physicians, hospitals, and health systems struggle to see more patients, deliver better care – and comply with an ever-increasing number of other demands of their time – it’s critical that the applications and systems they rely on are available and perform as expected.
Miscommunication isn’t just about the frustration that ensues when direction isn’t followed or understood by colleagues. For the healthcare industry, miscommunication could mean the loss of billions of dollars and endangering the lives of patients. That’s why physicians must implement a clinical communication solution to avoid the risks associated with poor, care team collaboration methods.
