Operations | Monitoring | ITSM | DevOps | Cloud

When one of dotnet Technologies’ clients was hit with ransomware - just weeks after onboarding MDR - the experience became a turning point in how they deliver security. In this real-world case study, dotnet leaders share how an unpatched firewall opened the door, why EDR alone wasn’t enough, and how MDR gave them the visibility and SOC expertise needed to stop the attack before it spread further. Watch this session to learn.

In this episode, Head Nerd Stefanie Hammond sits down with N-able Growth Strategist David Tapiero to unpack the real-world challenges MSPs face today—from tool sprawl and outdated backup strategies to rising costs and low margins. You’ll discover how adopting a cloud-first solution like Cove can help MSPs streamline operations, boost profitability, and build cyber resilience. For even more, register for the upcoming webinar: Rethink Backup or Get Left Behind (live on 10 September).

“You can’t build empathy for devs unless you’ve written code yourself.” Carter Rabasa, Head of DevRel at IBM’s Langflow, explains why coding is essential to developer relations + how team diversity fuels better community.

Application control and privilege management focus on user access and privileges, emphasizing the importance of whitelisting over blacklisting applications. Privilege management allows for on-demand elevation, reducing local admin rights. Trusted ownership minimizes administrative tasks, while audit mode collects event data for rule creation. A new policy change request feature streamlines access requests through ServiceNow, and future enhancements include importing configurations and integrating with bots.