Operations | Monitoring | ITSM | DevOps | Cloud

How to Scale and Standardize Observability Practices: Hear from Canva and Atlassian | Grafana

This panel discussion, featuring Jenna, Director of Engineering, Reliability Platforms at Canva and Andrew, Head of Engineering at Atlassian, explored the challenges and strategies of implementing standardization in large tech companies. Atlassian, known for its software development and collaboration tools, initially faced resistance to standardization but shifted as inefficiencies and compliance issues emerged. Canva, a graphic design platform, highlighted the balance between flexibility and standardization, using observability tools for accountability.

From "rebooting" to reliable and secure applications: Optimizing the customer experience

Not so long ago in my career, I remember when it was relatively acceptable for infrastructure or development teams to solve a problem by rebooting a server or just “turning things off and on again.” It didn’t matter what caused the problem or how long the reboot would fix things, provided they were fixed for now. Security teams were always held to a different standard.