Rapidly increasing IT complexity, customer expectations around application availability and performance, and the importance of supporting new digital initiatives and services, taken together, are placing unprecedented demands on Network Operations Centers (NOCs) and IT Operations teams inside large, complex organizations like yours.
ITSM incident management might seem like a lot of words and letters thrown together. However, when examined in the light of managing changes to IT functionality, you quickly realize their importance. ITSM incident management quickly become realized as a way to define how teams should organize themselves and operate their IT services. And key to an effective understanding of this structure is ensuring rapid resolution of IT issues.
The world is changing. The way we do business, the way we communicate, and the way we secure the enterprise are all vastly different today than they were 20 years ago. This natural evolution of technology innovation is powered by the cloud, which has not only freed teams from on-premises security infrastructure, but has also provided them with the resources and agility needed to automate mundane tasks.
I’m excited to share the official roadmap and and Beta releases leading up to the General Availability (GA) release date for Sensu Go, the latest and greatest version of Sensu. Here are some key upcoming dates.
Financial institutions around the world depend on TIBCO to keep their operations running smoothly. Here’s how they can react to potential problems, identify issues, and implement solutions as fast as possible.
Have you been bitten by unexpected costs in the cloud? Whether you are all in with serverless, cloud-native services, on demand and reserved instances, or you build systems and applications with all those things, it is very likely you have had a bad experience with unexpected costs. Why is that? Let me ask you, what is your DevOps tool for observing cost?
Whether you’re the consumer or producer of an API, you’ve no doubt seen that good error handling can make debugging easier. And you may have noticed that error handling works best when everyone speaks the same language and has the same expectations. But what makes for good error handling? And how can we implement it and ensure consistency across our application?
Language used across the high technology ecosystem is dynamic to say the least. Nowhere else can you find a mixture of technical jargon seamlessly intertwined with references from science fiction, mythology, pop-culture, literature, and more. While this makes conversations heard across technical environments colorful and engaging, it also makes communications allegorical and metaphorical— opening them to variable interpretation.
Remember the customer who reported a hard-coded packet per second (PPS) limit in AWS? His use case was a reverse-proxy server to a very active database cluster, complete with heartbeats, keep-alive connections, and a heavy load of queries and traffic. When the network throughput was sustained for an hour or so, the throughput would drop despite increasing demand.
