The All-New Galileo Cloud Compass
Cloud Compass can provide fast insight into thousands of systems and easily spot waste. (Yes, even AIX & IBM i!) What kind of savings will it uncover for you?
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
Your 2022 ITSM Resolutions: What IT Pros Need to Do Next Year
It’s that time of year again when we get to make our New Year resolutions – with these things that hopefully get to last longer than the month of January. We might make a list of our New Year resolutions in our personal lives, but what about in our professional lives? Especially since any workplace-related resolutions might make our work lives easier or more rewarding (and ideally both). So what resolutions could you consider for 2022?
Are you ready for 2022?
2021 has been a crazy year for the Qovery team. When I look back, 1 year ago we were 4 in the team, now we are 15! We expect to double the size of the team for 2022 while keeping our developer DNA. 2022 looks bright, and we strive to make the cloud simple for everyone.
Managing for Customer Value for Enterprises
Earning customer loyalty is in the interest of both shareholders and management. Companies at the top of their industries in NPS or satisfaction rankings for 3+ years, grow revenues roughly 2.5x as fast as their industry peers and deliver 2-5x times the shareholder returns over the next 10 years. And here are 4 strategies that can help your company achieve consistent growth in customer value:.
Your Log4shell Remediation Cookbook Using the JFrog Platform
Last week, a researcher from the Alibaba Cloud Security Team dropped a zero-day remote code execution exploit on Twitter, targeting the extremely popular log4j logging framework for Java (specifically, the 2.x branch called Log4j2). The vulnerability was originally discovered and reported to Apache by the Alibaba cloud security team on November 24th. MITRE assigned CVE-2021-44228 to this vulnerability, which has since been dubbed Log4Shell by security researchers.
AI and machine learning in compliance technology
It’s true that AI and machine learning have already provided us with some opportunities to transform entrenched methods of recording and monitoring communications in regulated industries. However, to date, most companies’ injection of AI has been limited and solutions have been piecemeal. But that’s all about to change as the rapid expansion in the applications of AI in compliance is just around the corner.
How to define software failure
Two of the four DORA metrics, Change Failure Rate and MTTR, require that you first define what failure means. Does failure always mean incident? Or should failure mean rollback? In this video, Don walks you through a couple different ways to define failure, and how Sleuth does it today. SLEUTH A deploy-based DORA / Accelerate Metrics tracker both managers and developers love.
Making software changes safer and faster with Jira Service Management
Customer expectations of software services are higher than ever before. Teams are under enormous pressure to rapidly deliver improvements to services without any disruption. In this session, we’ll share ways you can use Jira Service Management and other Atlassian products to harness the power of change management, automation, SLAs to supercharge the process so you can meet (and, even exceed) your customers’ expectations.
How an open approach to DevOps gives you the flexibility to adapt to anything
No single vendor will ever build or own all the DevOps tools your team needs. Atlassian has created a large ecosystem of partners who deliver expertise in key areas of the DevOps lifecycle. Join this session to learn about Atlassian’s open toolchain approach and how it can empower your teams with best of breed tools that work better together. In this session, Snyk, JFrog, and Gitlab will discuss how their integrations can help you achieve your DevOps goals.
Boosting ITSM with asset and configuration management in Jira Service Management
Organizations that use Mindville Insight for their ITSM practices often find that their resolution times shrink, their customer satisfaction increases, and their teams operate more efficiently. In this session we'll use in-app demonstrations to show how Insight can help you manage assets effectively, quickly troubleshoot incidents, minimize the impact of changes, and streamline the handling of requests.