Operations | Monitoring | ITSM | DevOps | Cloud

DEM

Boost Sales Productivity With Endpoint Monitoring

If Salesforce is slow, your sales team productivity is slow. Being able to look up opportunities and close deals is essential to getting business in the door. A downtime or a slow loading application can disrupt the sales process. Such a delay can result in revenue loss and increased toil as your operations teams are in constant firefight mode.

Introducing the Employee Experience and Digital Employee Experience Market Maps

Employee experience is one of the fastest growing IT markets today, and adoption of EX solutions is exploding. Every organization is competing on the strength of its workforce, which brings new urgency to questions like: These questions are at the heart of the employee experience market. But the market itself can be confusing. What is employee experience? What is an EX solution? There’s no standard definition and the term is often used in very different ways.

Work Anywhere: CloudReady and Service Watch

If you haven’t signed up for our upcoming April 21 Work Anywhere Webinar with Exoprise and Forrester, now is a good time. The webinar highlights the challenges that businesses face today due to Covid disruption and innovative solutions to mitigate these challenges. Millions of Americans now work from the comfort of their home using Microsoft 365, Teams, Zoom, and other critical SaaS application services for their daily activities.

4 Tips for a Productive Digital Workplace

What does a productive digital workplace look like? For many companies, that question isn’t easy to answer. Even before 2020, enterprise business leaders have been exploring the many benefits of bolstering their digital workplaces with smart technologies and IT practices. That last figure is particularly revealing: almost all businesses are aware of the importance of digital workplaces, but less than half are taking steps to create an effective one.

On-boarding Remote Workers with Service Watch

It’s been more than half a year since I joined Exoprise. When Covid-19 struck last year, it became clear that companies would expand their hiring requirements beyond local regions and find suitable candidates (just like me!). Remote work and the requirement for on-boarding remote workers no longer became a luxury. This is reflected in job portals and HR sites such as Indeed and Glassdoor where they began to insert a new tag “Remote WFH Option Available”.

How Endpoint Monitoring Saved My Life (Or At Least My Sanity)

Catchpoint makes parenting a saner sport! OK, that’s not the usual use case. But much as I know it sounds crazy, I used Endpoint Monitoring to explain to my 11-year-old gamer that I’m totally innocent. The reason she is having gaming lag and lost connections is not because of her parents’ poor home Wi-Fi or her old PC – and she doesn’t just have to take my word for it. Here, let me explain.

Tweaking Your Monitoring Strategy for a Seamless End-User Experience

Technology and end users have an almost dichotomous relationship; as technology gets more complex, end users expect a more seamless experience. At the same time, end users are also looking for maximized application availability and performance. How can a federal IT team meet these increasing demands? The answer is monitoring. Most monitoring instances have been implemented as an afterthought or as a way to solve a single, specific problem.