Operations | Monitoring | ITSM | DevOps | Cloud

Windows 11 Migration: Ivanti's Customer Zero Journey with Win11 Upgrades

Windows 11 offers enhanced security and a modern user interface, but the transition can be complex for large organizations, with logistical and employee buy-in challenges. Microsoft will end support for Windows 10 on October 14, 2025, so it's crucial to start planning and executing Windows 11 deployments now.

Apple WWDC25 Announcement of Enterprise IT Enhancements

At WWDC25, Apple announced a set of updates to simplify IT management for enterprises. These updates, spread across macOS 26, iOS 26, iPadOS 26, tvOS 26 and visionOS 26, introduce practical tools to improve device, application and user management. This article outlines the specific capabilities and how they can be applied effectively in enterprise environments.

Is Your ITSM Environment Ready for Agentic AI? Probably Not (Yet)

Agentic AI is making waves across various industries, and its potential to transform ITSM is undeniable. With all the talk about agentic AI capabilities, you are probably daydreaming about streamlining ITSM processes through automated incident management, automated change risk analysis, improved efficiency through service desk automation, or enhanced service quality with predictive maintenance. But you also may start to wonder: How real is all of this? Is my organization truly ready for agentic AI?

Patch Management Evolution #shorts

Patch Management Evolution Patch management has evolved significantly over the years, starting with early challenges and the introduction of hot fixes for bugs. Eric played a crucial role in addressing security issues, responding to urgent emails about patches. The establishment of Patch Tuesday created a reliable schedule for updates, allowing better planning. The process transitioned from weekly to monthly releases, improving patch quality and minimizing the need for reissues.

Understanding CVSS and Scanner Severity Scores in Vulnerability Management #shorts

Understanding CVSS and Scanner Severity Scores in Vulnerability Management Organizations prioritize remediation of exposures using CVSS and scanner severity scores. These scores emphasize severity over actual risk, which is tied to vulnerabilities that are actively exploited. Research shows that CVSS scores can exaggerate the criticality of vulnerabilities, leading to excessive remediation efforts. This misalignment may cause critical vulnerabilities to be rated as medium risk, leaving them unaddressed in organizations that depend solely on CVSS for prioritization.

Seal the Silo: Unifying Vulnerability and App Security with a Risk-Based Approach

Seal the Silo: Unifying Vulnerability and App Security with a Risk-Based Approach Too often, security teams assess infrastructure and application exposure risks in silos, leading to fragmented insights and misaligned remediation priorities. Taking this disjointed approach makes it harder to reduce your overall risk and weakens your security posture.

Understanding Microsoft's Global News Impact and Cybersecurity Threats

Understanding Microsoft's Global News Impact and Cybersecurity Threats Microsoft's influence on global news is significant, especially regarding cybersecurity. A zero day RCE vulnerability in web development is linked to a campaign by Stealth Falcon, targeting Middle Eastern nations through deceptive URL techniques. Organizations must shift from regular maintenance to zero day response mode, balancing system downtime against potential risks. Learning about threat actors aids in refining defense strategies, while real phishing campaigns enhance internal security training.