Operations | Monitoring | ITSM | DevOps | Cloud

Devops is tough, but the choice between faster development and improving reliability shouldn’t be. Consider shifting-left security, better observability, AIops platforms, and more.

You may remember from our previous update (published August 2nd 2021) that we announced our initial support for the beta version of OpenSearch, well today we are pleased to announce that we’ve recently launched OpenSearch & OpenSearch dashboards 2.0.0 available for all platform users to use from today.

Recent travel disruptions have impacted customers in more ways than one. Cancelled flights, extended airline wait times and staff shortages have all contributed to long-awaited holidays being disrupted or cancelled, often at the last minute. As a result, there has been an erosion of consumer trust and confidence in the travel industry.

Earlier this year we released our report on the cost of cloud. Through this white paper we discovered the complexities of cloud costs for businesses and alternatives beyond the hyperscalers. This white paper saw 1,000 cloud developers surveyed about the management of their cloud services, and the degree of costs associated with it. From this analysis, we were able to come up with 5 key takeaways outlining the degree to which hyperscalers are overpromising and under-delivering.

Distributed caching is an important aspect of cloud based applications, be it for on-premises, public or hybrid cloud environments. It facilitates incremental scaling, allowing the cache to grow and incorporate the data growth. In this blog we will explore distributed caching on cloud and why it is useful for environments with high data volume and load.

Operating sustainably and promoting green practices can be more complex than you imagine. The benefits of sustainable practices can be significant for businesses, people and the planet. Companies need to ensure that they’re achieving those benefits in a way that complies with established rules and regulations to maximize the impact these initiatives have.

Customer retention is critical. Studies show that acquiring a new customer is five to 25 times more expensive than retaining an existing one. On top of this, a marginal increase in customer retention can yield increases in revenue up to 95%. Customers spend a lot of time interacting with businesses online and their user experience can have a major impact on how they view a company. One bad user experience can send a customer into the arms of a company's competitor.

What a kickoff to the summer! That’s right, in the past two weeks, we got to welcome a lot of our ecosystem back with hugs, high fives, fist bumps, and air fives! It has been a great way to get welcomed into my new work family.

As cloud technology has matured, hybrid and multi-cloud approaches have become commonplace. Enterprises have discovered that not all applications are suitable for the public cloud, meaning on-premise data centres are still active, and each public cloud has its own strengths and weaknesses, driving businesses to mix-and-match to suit their needs. This results in interoperability challenges for multi-cloud environments.

We know that facility management is not an easy task. If your organization is managing its facility easily then your organization is functioning in an effective way. But if you are not then it is ok. Lots of organizations are struggling with facility management. The main reason is that they are managing it manually since there are lots of assets that need to be managed. Thus, it is not a simple task. But you can simplify facility management. How? You can use CMMS for facility management.