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Obkio

How to Troubleshoot Networks with Employees Working from Home

Since the start of the pandemic, many employees have been working from home, which has changed the way that companies manage their IT services. In this article, we’re running you through how you can use Obkio Network Monitoring to help IT Teams troubleshoot and solve a variety of network problems affecting users working from home.

How to Diagnose Internet Problems in your Network | Obkio

Many Internet problems are intermittent which means that they appear in your network for a short time, and then reappear when you least expect them to. So you need the right tools to diagnose Internet problems. Choose a Network Monitoring Tool Obkio continuously monitors end-to-end network performance with synthetic traffic using Network Monitoring Agents. Monitoring Agents monitor network performance from the source up to the destination to identify network issues, diagnose connection problems, and collect information to help you troubleshoot.

Network Monitoring and Troubleshooting for Remote Workers with SPI Health and Safety

With many businesses having switched to part-time or even full-time remote work, the challenge for IT teams becomes how to provide quick and efficient support for network problems remotely. In this article, we’re running you through how SPI Health and Safety is using Obkio to monitor network performance and troubleshoot performance issues for all their remote call center employees.

How to Measure Network Latency | Obkio

Latency is one of the core network metrics that you should be measuring when monitoring your network performance. Latency refers to the round-trip measure of time it takes for data to reach its destination across a network. Consistent delays or odd spikes in time when measuring latency are signs of major performance issues in your network. The most accurate way to measure Latency is by using a Network Monitoring Software, like Obkio.

How to Measure Jitter | Obkio

Jitter is one of the core network metrics that you should be measuring when monitoring your network performance. Jitter is your network's biggest enemy when using UC and real-time apps like IP telephony, video conferencing, and virtual desktop infrastructure. The most accurate way to measure Jitter is by using a Network Monitoring Software, like Obkio. For example: The amount of jitter displayed over an aggregated period of 1h is the worst median jitter of all the small 1-min periods within that hour.

How to Measure Packet Loss | Obkio

Packet loss is one of the core network metrics that you should be measuring when monitoring your network performance. The most accurate way to measure packet loss is by using a Network Monitoring Software, like Obkio. This frequency is essential because packet loss is based on a percentage. For that percentage to be accurate, you need to monitor continuous volume. Easily see the percentage of packet loss anywhere in your network with updates every 500ms.

VoIP Service Provider and Titanium 3CX Partner, Amplisys, uses Obkio to Monitor End-User Network Performance

Learn how Obkio works with 3CX partner and VoIP Provider, Amplisys, to create a streamlined network monitoring and troubleshooting process to quickly and proactively support every one of Amplisys’ VoIP customers for impeccable customer satisfaction and support.