Everywhere you look, you see something to do with software and applications. But for all this software to work well, the people behind them have to know how they work. For a software developer, this comes as no surprise. They need to know how their code is working when deployed. Before the software deploys, they want to iron out errors, so they don’t become problematic and frustrate customers.
When you have access to the best customer service software, you can enhance the overall customer experience and deliver greater levels of customer satisfaction. Customer service software can help to bridge the gap between customer expectations and your existing workflow. If you’re committed to delivering incredible experiences, you must invest in the right tools. 90% of Americans use customer service as a factor in deciding whether or not to do business with a company.
We are excited to announce the release of Grafana 8.1. This release builds upon our promise of a composable, open observability platform with new visualizations and dynamic panel configuration options while extending the functionality we launched in Grafana 8.0. Get 8.1 You can get started with Grafana in minutes with Grafana Cloud. We have free and paid Grafana Cloud plans to suit every use case — sign up for free now. And now, on to the highlights for 8.1.
After building Lightrun for the JVM – an easier way to get a better grasp on production applications written in Java, Scala, and Kotlin – we’re pleased to announce the release of Lightrun’s developer-native observability platform for Python!
Last year’s IDC’s Cloud Security Survey found that nearly 80 percent of companies polled have suffered at least one cloud data breach in the past 18 months.
A look at outages and disruptions to the IT systems that power the Olympics, from 1996 to today.
