Operations | Monitoring | ITSM | DevOps | Cloud

Master Your Backups: Essential Best Practices for Everyone

Protecting your business-critical data has never been more important in today’s world. With ransomware attacks steadily on the rise, understanding and implementing backup and recovery best practices is essential to staying ahead of the curve. Join us as we dive into key best practices and strategies designed to protect your data initially, and help you recover what’s important in case a disaster strikes, like a ransomware attack.

Government Risk Management: How Agencies Balance the Risks vs. Benefits of Digital Transformation

Digital transformation is happening all around us: for every business sector, across every type of organization. For government agencies, keeping up with digital transformation is riskier due to the large number of legacy systems still in use. Government risk management and digital transformation go hand-in-hand.

How IT Device Discovery Can Identify Your Network's Assets and Vulnerabilities

The security of your organization’s network is paramount to its success. With the ever-changing landscape of cyber threats, it's important to take the necessary steps to ensure that your network is secure and compliant with industry regulations. Ensuring compliance requires you to know what’s on your network. But how can that be done when only 48% of leaders and security professionals say they run their asset discovery program at least once per week?

Tech Confessions - Ancient Artifacts

What was the ANCIENT SECRET hidden within one company’s IT estate? In this Tech Confession, hear how an entire payroll system was at the mercy of one admin’s “voodoo” techniques to provide payment via seriously antiquated hardware and software. What were the risks? Keeping the system cranking was a ticklish proposition: Accidentally running an OS update once put the productivity of the whole organization at risk. That was just one of the hazards of running a key process on a hidden device that was invisible to the network.

Webinar: Your IDP Playbook - Best Practices for Internal Developer Portals

Developer experience and productivity are top-of-mind this year as organizations sharpen a focus on engineering efficiency. In a bid to become the central hub for developer interactions, internal developer portals (IDPs) have landed on the short list of priorities for engineering teams in every industry. But with just a few years on the shelf, many IDP programs are beginning to fail or flail. Why?

5 Easy Automation Opportunities to Simplify Your IT Processes

Ask Maria von Trapp from the Sound of Music what her favourite things are, and she’ll quickly rattle off a list including, raindrops on roses and whiskers on kittens and even brown paper packages tied up with strings. But over the years if you’ve ever asked me what my favourite things are (to Automate), I’ve often struggled to give an answer. The problem is, there is so much to choose from and where do you begin?

The generative AI societal shift

Once upon a time, not so long ago, the world was a different place. The idea of a "smartphone" was still a novelty, and the mobile phone was primarily a tool for making calls and, perhaps, sending the occasional text message. Yes, we had "smart" phones, but they were simpler, mostly geared toward business users and mostly used for, well, phone stuff. Web browsing? It was there, but light, not something you'd do for hours.