Operations | Monitoring | ITSM | DevOps | Cloud

ServiceNow has embraced a three-zero strategy for its digital technology operations: zero unplanned outages, zero physical footprints, and zero user-reported incidents. We adopted a cloud-first policy as part of our zero-physical-footprint strategy. This approach delivers the operational agility we need as a growing company—we can add capacity on demand. With a data-center approach, that would take weeks or months.

High levels of web traffic can lead to network congestion, often causing network latency, and in some cases, outages. Traffic shaping is a technique that can help prevent network congestion by controlling how much traffic enters and leaves a network. We debuted traffic shaping in the release of HAProxy 2.7 and HAProxy Enterprise 2.7, allowing our users to control client upload and download speeds.

Whether you are a small or a big company, IT asset management is essential in order to keep track of your IT assets. It is considered as a baseline requirement for every business in order to prevent IT problems that may lead to serious security issues. So what is exactly IT asset management? Why is it important? And how can you do it?

IT alerts are difficult to understand, even for experienced professionals. The language of IT alerts is akin to an enigmatic code requiring fluency in dozens of observability languages to extract technical meaning and business impact from a stream of seemingly disconnected events, alerts, and notifications.

In today's interconnected world, communication has become more critical than ever. For businesses, communication with clients, vendors, and employees is essential to success. Voice over Internet Protocol (VoIP) has revolutionized the way businesses communicate, allowing them to make phone calls over the internet instead of traditional phone lines. However, VoIP systems can be complex and require careful monitoring to ensure they are functioning optimally.

There are two types of website owners: those who back up their website data, and those who will soon start doing it. Backing up a website’s data is so critical; losing data can result in substantial revenue loss. There are various methods of backing up your website. This article outlines the top 15 tools for backing up your website externally. We will have an overview of each tool along with its benefits and drawbacks.

Broadcom has been named the highest-scoring vendor for the third consecutive year in a row in the 2023 Radar Report for Network Observability.

Another release of the Netdata Monitoring solution is here!