Operations | Monitoring | ITSM | DevOps | Cloud

Is Your Ecommerce Site Ready for Black Friday and Cyber Monday?

The holiday shopping season is one of the most stressful periods for operators of retail and ecommerce businesses, as the seasonal surge of holiday shoppers can put massive amounts of stress and strain on even the most well-architected websites. Here’s a recent example from 2021: The Office Depot website suffered an outage during Cyber Monday that knocked the online shop offline for hours, impacting the ability of customers to place orders online.

Sunbird Named a Top 10 Most Innovative Data Center Company to Watch by CIO Insights

We are proud to share that Sunbird was recognized by CIO Insights as one of their 10 Most Innovative Data Center Companies to Watch. "We will present the leading data center companies in the world and their contribution to making the world more digital-friendly," said Richard Thomas, Editor, CIO Insights. "They are constantly innovating and disrupting the data center space with their ability to look at the future.

Scaling Ingest With Ingest Telemetry

With the introduction of Environments & Services, we’ve seen a dramatic increase in the creation of new datasets. These new datasets are smaller than ones created with Honeycomb Classic, where customers would typically place all of their services under a single, large dataset. This change has presented some interesting scaling challenges, which I’ll detail in this post, along with the solution we used, and how we leveraged Honeycomb’s own telemetry to scale Honeycomb.

How IT Departments Can Manage the Infrastructure to Boost Microsoft Teams Call Quality

The person speaking to you can only hear a sort of robot voice and the dreaded pixilation of your face on a video chat has descended on your important call with your team or, much, much worse, with a VIP client – does panic set in? Well, if your IT team doesn’t have a good way to boost Teams call quality then yes. Inconsistent Teams call quality is a problem plaguing businesses in every sector, and it’s an issue that can have a real negative impact on an organization.

Using Playwright and Checkly to create an ecommerce synthetic monitoring check (no audio)

This short video shows the creation of a synthetic monitoring check using Playwright and Checkly. Here's an outline of the steps in the video: Note: If you’d like to follow along with the steps here, make sure that you have Playwright installed first.

The Start of Sleuth: Filling a Gap in Software Delivery Performance

Sleuth's founders -- Dylan Etkin, Michael Knighten, and Don Brown -- talk about where the idea for Sleuth came from, how it's filling a need in measuring and improving on software delivery performance, and how it helps teams unlock their ability to experiment. Give Sleuth a try and see why it's a deploy-based Accelerate / DORA metrics tracker both managers and developers love.

Delivering a Successful Microsoft Teams User Experience - Microsoft MVP, Nick Cavalancia

Think delivering Microsoft Teams service to your users is simple? Microsoft MVP Nick Cavalancia lists all of the factors at play in delivering a successful Teams user experience. Spoiler alert: most of them have nothing to do with Microsoft.

What Is Splunk & What Does It Do? An Introduction To Splunk

Hi! We’re Splunk, and we’re glad you’re visiting us today. Honestly, we hear from people far and wide about “What does Splunk do?”, “Does the name Splunk mean something?” And of course, “How can I learn Splunk?” I wrote this article to help answer all these questions for you and point you towards whatever question you want answered.

Dashboard Design: Visualization Choices and Configurations

There are many visualization types and configurations available to choose from. In general, keep your visualizations as simple and straightforward as possible to avoid distraction and highlight only the most important information. If there is too much unnecessary information on the page it can be overwhelming and focus can be misdirected to unimportant details.