Operations | Monitoring | ITSM | DevOps | Cloud

Magecart Attack: 'Temporarily Out Of Orbit'

In December 2024, it was reported that the European Space Agency’s (ESA) official online store suffered a Magecart attack aimed at compromising customers’ payment information. The breach involved the injection of malicious JavaScript code into the store’s checkout process, leading to the display of a counterfeit Stripe payment page designed to harvest sensitive data. Image Source: ESA Website.

IT Support For Financial Services: Build or Outsource?

IT support for financial services is key. But are organizations in this industry outsourcing IT, or are they building their own IT support teams? According to Statista, the financial services sector leads the pack in IT outsourcing. The report highlights that the BFSI (Banking, Financial Services, and Insurance) industry accounts for 30% of the global IT outsourcing market revenue—the highest percentage among all industries.

IT Support for Construction: What is it And Why is it Important?

The construction industry has traditionally been slow to adopt new technologies, but that’s rapidly changing. Today, IT support for construction plays a critical role in streamlining operations, improving efficiency, and tackling the complexities of modern projects. In fact, a recent study by Briq highlights how adopting IT systems and digital tools is reshaping the industry, giving companies the tools to boost performance and stay competitive in an ever-evolving market.

Managing Large Values in Redis Without Consuming Excessive Memory

Redis is a high performance in-memory data store that excels in speed and simplicity. However, when dealing with large values especially in scenarios where memory is limited it is important to implement strategies to effectively manage memory usage while maintaining performance. This blog explores practical methods to handle large values in Redis without exhausting your memory resources.

The Year of GPUs: Reflections and Predictions for 2025

Last year, we reflected on the progress that AI made in 2023 with tools like ChatGPT lowering barriers to entry and driving broader adoption across industries. Looking ahead, we anticipated even greater advancements in AI's accessibility and governance, including the democratization of technology, enhanced large language models for specific applications, and growing concerns around the ethical implications of synthetic content and intellectual property rights.

What is Event Correlation? And Why Does Event Correlation Matter when Monitoring?

Event correlation in the context of an AIOps (Artificial Intelligence for IT Operations) monitoring tool, such as eG Enterprise, is the automated process of analyzing and linking related IT events to identify patterns, root causes, and significant incidents within complex IT environments. By correlating events from various sources (like servers, applications, networks, and databases), AIOps tools help IT teams manage alerts more efficiently, reduce noise, and address issues faster and more effectively.