When I speak at conferences, I often fall back to the fact that just a couple of decades ago we’d observe production by kicking the server. This is obviously no longer practical. We can’t see our production. It’s an amorphous cloud that we can’t touch or feel. A power that we read about but don’t fully grasp. In this case, we have physical evidence that the cloud is there. A part of this major shift in our industry is a change to our fundamental roles as engineers.
We live in a world where 83% of security professionals believe that employees have accidentally exposed customer or business-sensitive data at their organization via email (Business Wire). This sheds light on a great vulnerability faced by MSPs and internal IT businesses worldwide: once you share critical information with your end users, that data is no longer in your hands, hence your security does not extend to it anymore. If only there was a way to prevent that! Luckily, there is.
