Operations | Monitoring | ITSM | DevOps | Cloud

Hardware vs. IT vs. Software Asset Management - Why the need for specific asset monitoring tools?

Hardware asset management (HAM), IT asset management(ITAM), and software asset management (SAM) are all closely related fields that deal with the maintenance of IT assets in an enterprise. Asset management is managing and tracking the lifecycle of all your enterprise’s assets, from physical to digital. They ensure your enterprise has full visibility into its assets to make informed decisions about what it needs to do with them.

Application Snapshots: A Valuable Observability Signal for Developers

Monitoring is often not the first thing on the mind of the modern developer. Yet, it’s necessary at many points of the software development lifecycle, including: before deprecating an API, before launching a new feature, after launching the feature, and more. In fact, monitoring needs can vary much more than the classic Ops monitoring.

gRPC - Monitor gRPC calls with OpenTelemetry | Explained with a Go example

OpenTelemetry can only help in generating the telemetry data. In order to store, and analyze that data, you need to choose a backend analysis tool. In this article, we will monitor collected data from gRPC calls with SigNoz. SigNoz is a full-stack open-source APM tool that provides metrics monitoring and distributed tracing. It is built to natively support OpenTelemetry data formats. Hence, it’s a great choice for a backend analysis tool to combine with OpenTelemetry. On a side note, OpenTelemetry provides you the freedom to select a backend analysis tool of your choice.

3 Enterprise IT Factors That Will Make MSPs More Successful in 2022

A version of this blog first appeared in APMdigest. A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation.

Why More Incidents Are Better

Ask most SREs how many incidents they’d have to respond to in a perfect world, and their answer would probably be “zero.” After all, making software and infrastructure so reliable that incidents never occur is the dream that SREs are theoretically chasing. Reducing actual incidents by as much as possible is a noble goal. However, it’s important to recognize that incidents aren’t an SRE’s number one enemy.

Resolve Actions PRO - Introduction to the Event component (to pause and continue automations)

This video describes the capability of the Event component in Resolve Actions PRO. You may need to pause your automation mid-flow whilst it waits for an external event to occur elsewhere in your IT or network environment.