Operations | Monitoring | ITSM | DevOps | Cloud

Customer Panel: CDI and PROACT Discuss Observability Platforms for MSPs

In this customer panel video Chris Black, CTO Managed Services at CDI, and Per Sedihn, CTO & VP Portfolio & Technology at ProAct, talk about their partnerships with LogicMonitor. Topics include the importance of predictability, automation, and intelligence in observability platforms for Managed Service Providers, specific ways LogicMonitor helped both companies scale quickly, and the future of support for hybrid infrastructures with unified observability.

Automating database cleanup with scheduled pipelines

RESTful API projects often require that developers grant temporary access to a particular resource. Sometimes this happens within a specific interval, such as a few days or months. Revoking permissions when they expire could mean including extra logic during the authentication process or writing a middleware function to attach to the secured endpoint. Or, this logic could be abstracted to a separate part and configured to check and manage permissions at a regular interval.

How to Deploy Mattermost on AWS Via Opta

A common denominator that Mattermost and most corporate applications share is the challenge users can face in successfully setting up a self-hosted instance in their own cloud account. Even with cloud-specific documentation, there’s almost always a hard requirement of understanding said documentation, resolving any errors encountered along the way, and maintaining the application.

The Hidden Magic Of Extensions

As serverless architectures start to grow, finding the right troubleshooting approach becomes a business-critical aspect. This talk will dive into "the instrumentation approach" - keep track of internal events on the lambda and export processed telemetry data. We should handle legacy code, multiple code owners, and a massive stack of serverless technologies as with any real-life project. Our goal is to write as least code as possible, avoid any existing code changes, be cross-runtime, and leave no latency impact.

Serverless in production, lessons learned after 5 years

Serverless has changed the way we build software for the better. But it’s also a paradigm shift that challenges many of our pre-existing practices and habits, like how we test our code and how we monitor their health. In this session, Yan Cui will share many of the lessons he has learned from running serverless in production over the last five years. Including tips on testing, observability, and how to keep your AWS cost in check.