Operations | Monitoring | ITSM | DevOps | Cloud

Do You Work In A Shared Services Team? Here's How You Make Work Easier

Shared services teams are often challenged with supporting many individuals within a company. Less resources, e-mail, shared inboxes, and disconnected systems are all issues these teams face. How can this be solved to make work more efficient, save time, and save money? StartingPoint is a simple SaaS customer operations and experience platform that helps organizations manage on-boarding, project management, service and helpdesk support, and task and team management in one unified solution. StartingPoint can be deployed and customized within one hour and no actions take more than 5 clicks.

How Mattermost approaches accessibility for the visually impaired

Mattermost is dedicated to providing effective solutions that can be utilized by as many people as possible. Accessibility is central to our core belief that chat should be simple, intuitive, and functional. For users who are visually impaired, elements such as predictable navigation are not just nice to have, but altogether necessary.

Tigera to Provide Native Kubernetes Support for Mixed Windows/Linux Workloads on Microsoft Azure

Tigera, in collaboration with Microsoft, is thrilled to announce the public preview of Calico for Windows on Azure Kubernetes Service (AKS). While Calico has been available for self-managed Kubernetes workloads on Azure since 2018, many organizations are migrating their .NET and Windows workloads to the managed Kubernetes environment offered by AKS.

"SUDO Teach Me a Lesson"

The command “sudo” is an essential part of Vax, Unix, and Linux operating systems. It’s so intrinsic to how SysAdmins work, many consider “sudo” to be a built-in command and are shocked when they encounter a system where it’s missing. Since its introduction in 1980, it’s been used millions of times a day, on millions of systems, by millions of users around the world.

Most Essential Tools Help Track Website Performance

Websites and web applications are the modern equivalents to storefronts, business cards, road show booths, newspapers, markets, bulletin boards, software installed on the client’s machine, and much more. Being a business-critical component, and sometimes the business itself in the case of SaaS applications, a website or app experiencing any downtime or disruption can have serious financial implications (aka clients and prospects leaving).

5 Reasons You Don't Need a Management Title to Be a Leader

Leaders can be categorized, somewhat, by their motivation. I recall an offsite meeting a few years ago that began with everyone contemplating the question, "Why do you lead?" There were about 15 people in the room, and each attendee could be grouped in one of the following categories: Nothing is wrong with any of these categories necessarily. They’re all concepts that can drive either positive or negative outcomes.