Operations | Monitoring | ITSM | DevOps | Cloud

In the ever-evolving landscape of cybersecurity, the year 2024 presents unprecedented challenges and opportunities. As organizations continue to embrace digital transformation, the need for robust security measures has never been more critical. New and emerging threats posed by Generative AI, Unsecured API integrations, agile cloud environments, and easy access to sophisticated nefarious code creation are driving the increase in the frequency, volume, and success rate for cybercriminals.

IT discovery is the process of systematically identifying all existing IT components within a tech stack. It involves discovering hardware and software, understanding their configurations, and mapping their interdependencies. Much like your annual doctor visit can proactively identify potential health issues, your IT discovery process can also flag problems and deliver insights to ensure improved operational well-being.

In today’s tech world, finding skilled IT pros is somewhat like finding a needle in a haystack. This shortage of IT talent can make it tough for businesses to keep their IT systems up and running smoothly. That’s where MSPs come in with their co-managed services. For many organizations, these services are like having a team of IT experts on speed dial, ready to help whenever you need them.

In January of 2020, an entire availability zone (AZ) in AWS’ Sydney region suddenly went dark. Multiple facilities lost power, preventing customers from accessing EC2 instances and Elastic Block Storage (EBS) volumes. Customers who didn’t have backup infrastructure in another zone had to wait nearly 8 hours before service was restored, and even then, some EBS volumes couldn’t be recovered. Major cloud provider outages are rare, but they happen nonetheless.

Exciting news is on the horizon! We're stoked to share that Obkio’s new AWS - Canada West Public Monitoring Agent is now live! Just a month after AWS announced its first-ever data center in Western Canada (and second in Canada), Obkio has launched a brand new Monitoring Agent, allowing current and future customers to monitor network performance from their network locations up to the AWS infrastructure in Calgary.

The Windows operating system exposes metrics such as CPU, memory, and disk usage as built-in performance counters, which provide a unified way to observe performance, state, and other high-level facets of Windows subsystems, components, and native or third-party applications. As such, Windows Performance Counters can be invaluable for monitoring resource usage and the health of your infrastructure, as well as systems your services are using.

From the proliferation of artificial intelligence and machine learning to an unpredictable economic and geopolitical landscape, 2023 was an eventful year. The top IT department issues have become even more diverse and complex. In 2024, businesses will need to address IT infrastructure and disaster recovery, cybersecurity threats, data privacy policies, and the effects of AI and automation on their industries to stay ahead of the curve.