The 5 Most Popular MSP Live Chats of 2021
From navigating the latest big announcements from Microsoft to finding ways to attract top technicians and avoid "the great resignation," find out what topics and tips MSPs gravitated toward most.
From navigating the latest big announcements from Microsoft to finding ways to attract top technicians and avoid "the great resignation," find out what topics and tips MSPs gravitated toward most.
One of the main development themes for the Avantra 21.11 release was making life easier. This includes using and rolling out Avantra. Our goal is to reduce the effort required on your part and let you focus on the things that are important to you and your business. As a result, Avantra 21.11 comes with a number of improvements to the onboarding process for new systems, and maintaining and updating existing ones. So, let me take you through these new improvements.
It’s an exciting time here at Kentik. We’re expanding into new markets, working closely with amazing customers, and continuing to hire talented people to grow our team. We announced a new round of funding in the fall. We’re continuously building on our product. And we have our sights set on scaling our systems to large numbers. As Kentik’s backend engineering manager, I know this has kept our team very busy.
If you have access to the internet, it’s likely that you have already heard of the critical vulnerability in the Log4j library. A zero-day vulnerability in the Java library Log4j, with the assigned CVE code of CVE-2021-44228, has been disclosed by Chen Zhaojun, a security researcher in the Alibaba Cloud Security team. It’s got people worried—and with good reason.
The following is an analysis of the Amazon Web Services (AWS) incident on 12/22/2021. When it comes to major AWS outages, three times is certainly not the charm. For the third time in three weeks, the public cloud giant reported an outage, this time due to a power outage “within a single data center within a single Availability Zone (USE1-AZ4) in the U.S.-EAST-1 Region," according to the AWS status page. Here at Catchpoint, we first observed issues at 07:11 a.m.
Ooh, good question! My favorite thing about this part of the year is that work slows down, everybody is on vacation, and those of us not traveling get to work on little projects that we’re too busy to touch most of the year. As Martin Thwaites put it: “The Product Owners are away, the devs will play.” For Martin, this year, “play” means adding tracing to more of their services.
You place your mug on your desk and boot your computer. Like every morning, you skim over various dashboards on one screen and sift through your email alerts on the other before you start pulling the regular reports. But this morning turns out to be nothing like other mornings. It is about to take a mean twist that will keep you from ever finishing your morning coffee.
Looking at where major DevOps trends are headed, a common theme across many tools and practices is improving the Developer Experience or DX. One paradigm of thinking is that if you improve your internal customer experience, then your external customers will benefit too. However, up until now, the Developer Experience has been quite siloed and segregated for a multitude of reasons, such as scaling or having best-of-breed technologies to support individual concerns. Presentation on DX.