Operations | Monitoring | ITSM | DevOps | Cloud

Vendor partnerships are the core of the MSP business model. These partnerships enable MSPs to offer vital services like data backups, cybersecurity, and cloud solutions to complement their offerings. These partnerships provide unique competitive differentiators that help MSPs stand out in a crowded market when well-managed. Strong vendor relationships are vital to achieving growth and establishing a solid brand presence.

NIS2 requirements range from Risk Management measures to business continuity insurance – and they must be effectively implemented by October 17, 2024, to avoid penalties. Since this is a cybersecurity framework, IT Asset Management (ITAM) can greatly help implement it.

Found a bug, asking for help? Use cf-support to collect info quickly. cf-support was born from interactions supporting Enterprise customers to streamline data collection and was introduced in late 2022 with the release of 3.18.31 and 3.21.02. Furthermore, it was featured on The Agent is In3 episode 21 Troubleshooting with cf-support. It gathers various details about the system and creates an archive that you can attach to your ticket.

Network latency and packet loss are two important metrics that can greatly affect the performance and user experience of applications and services that rely on network communication. This article will explain what latency and packet loss are, how they change network performance, and how to fix problems related to these metrics. We'll also look at real examples and situations to show the real impact of latency and packet loss on different applications.

CentOS 7 is on track to reach its end-of-life (EoL) on June 30, 2024. Post this date, the CentOS Project will cease to provide updates or support, including vital security patches. Moving away from the RHEL-based ecosystem might appear daunting, but if you’re considering Ubuntu the switch can be both straightforward and economically viable.

Calico 3.28 now has enabled VXLAN checksum offload by default for environments with the kernel version of 5.8 or above. In the past, offloading was disabled due to kernel bugs. Please keep in mind, if you are upgrading to 3.28 this change will take effect after node restarts.