Some of you may have attended the recent webinar on how to simplify ticket remediation with ML-Powered Analysis. We’re thrilled to announce that we have packaged the new app shown in that demo – the Smart Ticket Insights App for Splunk – and it is now live on Splunkbase!

We just got some great news. IDC has ranked Splunk #1 for both market share and market revenue in their IDC Worldwide IT Operations Analytics Software Market Shares, 2019 report. This is the sixth year in a row IDC has ranked Splunk as #1 in ITOA. While we’re proud of this recognition, let me say right away that our success is due to the continued success of our customers, and we’re very grateful for the opportunity to be a part of it.

I’m excited to announce the launch of a new series of apps on Splunkbase: MLTK Smart Workflows. These apps are domain-specific workflows, built around specific use cases, that can be used to help you develop a set of machine learning models with your data. In this blog post, I’d like to take you through the process we adopted for developing the workflows.

While working with customers over the years, I've noticed a pattern with questions they have around operationalizing machine learning: “How can I use Machine Learning (ML) for threat detection with my data?”, “What are the best practices around model re-training and updates?”, and “Am I going to need to hire a data scientist to support this workflow in my security operations center (SOC)?” Well, we are excited to announce that the SplunkWorks team launched a new add-

We’ve seen quite a bit of change this year as businesses have had to pivot to accelerating their digital transformation strategy, and placing even more emphasis on leveraging technology as a competitive differentiator. Most have continued to stress the importance of maintaining excellent customer relationships through their contact centers, but the playing field has changed as they now have to tap into data for insights that may have normally been gleaned through an analog approach.

Have you ever had to saw through a board by hand? I had to finish a partial cut by hand the other day while building a new mantle for my fireplace. It’s slow and difficult, and it often results in a lesser quality cut than one done with a power tool. It’s good exercise, though! We should all have to do it at least once so we appreciate our power tools more.

The main focus for cybersecurity teams — moving beyond compliance — is to deliver the level of security required to manage the likelihood of a breach and the potential impact to the business. This is more effective than simply focusing on the cost of delivering security services.

Suffering from severe headaches during meetings, feeling fatigued and lethargic due to lengthy powerpoints and monologues (you know, the ones that go on and on)? If that sounds oh so familiar to you, we have good news: it’s not you. And (usually) neither are your colleagues nor their presentations to blame. More often than not, the culprit for a “meeting hangover” is “bad”, stale air.