Operations | Monitoring | ITSM | DevOps | Cloud

We help keep the lights on in your IT. As we wrap up 2024, we’d like to send a heartfelt “thank you” for being a part of the NiCE community. This year has been a whirlwind of innovation, collaboration, and achievements, and we’re thrilled to share the highlights with you. Let’s dive in!

Combining “development” and “operations,” DevOps stresses a team approach to the software development lifecycle (SDLC). Development and operations teams used to function separately, which led to inefficiencies and increased the possibility of deployment mistakes. DevOps bridges this gap by integrating techniques and tools that ensure faster and more consistent software delivery, enhance team collaboration, and simplify operations.

From expanding our global footprint to launching exciting new solutions, it’s been a year of growth, innovation, and connection. I can’t believe it has already been almost two years since I joined the Megaport team! So many great things have happened in that time, and there are no signs of slowing down. As 2024 comes to a close, I want to take a moment to reflect on the strides Megaport has made this year, because it has been a massive one.

This series will guide you through the most crucial container networking concepts. You don't need to be a Docker expert to comprehend the ideas introduced here, though a basic understanding of networking, Docker, and Kubernetes is required. Docker is a tool designed to create, build, and run isolated environments inside containers. It's widely used to containerize applications to run inside lightweight containers.

2024 has been a year of progress and possibilities at Site24x7. Our mission? To simplify IT monitoring and help you focus on running your business uninterrupted. Whether it’s cutting through alert noise, diving into performance trends, or customizing dashboards to match your workflow, we’ve rolled out features that deliver exactly what you need for smarter monitoring. Let’s explore how these updates have delivered a better monitoring experience this year.

In our recent blog, we spoke in detail about how system availability trends changed in 2024. From the observation over the years, even public clouds and established data centers aren't safe from downtime threats. Now, let's learn about the actual cost of an IT infrastructure downtime to understand the importance of comprehensive IT observability better. Today, we will cover the allied costs that come along with downtime.

AI is changing our world, and its impact on observability is no different. This article discusses some of the components of a good observability platform, how AI is well-positioned to revolutionize observability, and how Lumigo Copilot Beta will provide substantial value to customers and partners.

People keep asking us here at Checkly if and how AI can help create solid and maintainable Playwright tests. To answer all these questions, we started by looking at ChatGPT and Claude to conclude that AI tools have the potential to help with test generation but that "normal AI consumer tools" aren't code-focused enough. High-quality results require too complex prompts to be a maintainable solution.

If you’ve ever been floored by a sub-100ms response time, you’ve likely got caching to thank. Caching is the unsung hero of performance, shaving precious milliseconds off your application’s response time by storing frequently accessed data, avoiding yet another round-trip request to the database or API. Let’s break down how caching works and explore a few common strategies.

Last week, I attended one of the last conferences of the year with team Mezmo: the Gartner IT Infrastructure, Operations & Cloud Strategies Conference in Las Vegas. Not surprisingly, there were over 20 sessions covering observability and how it is getting increasingly critical in the new complex distributed computing environment. Of course, there were many sessions, including all keynotes that addressed the advent and impact of AI on IT operations and observability.