Operations | Monitoring | ITSM | DevOps | Cloud

For many project management teams, Basecamp has been a reliable workhorse. But as teams and projects evolve, needs change. When I'm assembling a team for a new project, a few things become crucial: ease of use, robust features, and ideally, workflow automation to streamline processes. This is where Basecamp can sometimes fall short. While it’s good for communication and task management, it can feel clunky for complex workflows or larger teams.

Incidents are inevitable. From software failures to service disruptions, unexpected events can disrupt the smooth functioning of systems and processes, causing frustration for users and impacting business operations. However, what separates successful organizations from the rest is not the absence of incidents, but rather their approach to handling and learning from them.

Is there a silver bullet for making policy and risk compliance easier? While no single solution can manage compliance end-to-end, the answer may surprise you. But first a little background.

The reliance on network infrastructure has become more pronounced than ever since the pandemic. As businesses are routing to hybrid work models, the need for a robust Remote Monitoring and Management (RMM Software) is of prime importance. The consequences of network downtime that leads to security breaches are not just operational; they can be financially crippling.

Streamline Your SharePoint Document Management Discover the power of seamless archiving with Squirrel. Our innovative solution transforms SharePoint Online by automating document archiving, making it easier, more secure, and incredibly cost-effective.

In our routine database management tasks, it’s often necessary to learn the size of the database and count the objects within all SQL Server tables. Fortunately, we have established methods and tools to swiftly provide this information. In this article, we will explore these methods and tools. Let’s get started.

Data is at the heart of all machine learning (ML) initiatives – and bad actors know it. As AI continues to occupy the limelight of modern tech discourse, ML systems are becoming increasingly attractive targets for attack. With the Identity Theft Resource Center reporting a 72% spike in data breaches in 2023, it’s critical to take the proper precautions to ensure your ML projects don’t provide a back door to your data.

Check out the latest StatusHub updates and features, including improvement of the recurring events scheduler, updated service status widget appearance and more for the first quarter of 2024.

If you’re in banking, you know the drill. Adhering to stringent EU regulations is a standard practice. This involves undergoing extensive audits, closely managing IT assets, maintaining your CIA (Confidentiality, Integrity, Availability) rating, conducting and responding to fire drills, and establishing continuity plans. So far, nothing new, and if you’re in other highly regulated environments, you know that these measures are commonplace.

MSP pricing is a topic we frequently get questions about. What pricing models should be considered? How much should Managed Service Providers (MSPs) be charging per user? In this post, we’ll answer those questions by digging into how MSPs can make their own calculations using various tools, such as an MSP pricing calculator and sample MSP services template, to ensure their managed services agreements stay profitable over time.