Operations | Monitoring | ITSM | DevOps | Cloud

A Comprehensive Guide on ITSM Tool Evaluation and Selection

Do you know 80% of employees spend half of their workweek on “rework” caused by poor communication? Given that, it is no more surprising that – many business leaders like you are already tired of siloed interactions between multiple departments getting in the way of IT service! So, are you on a quest for a platform that brings your employees together for peak performance?

IT Automation is a Force Multiplier for Businesses

IT automation is quickly becoming one of the most critical aspects of a modern IT operations environment as it reduces the cost of performing routine IT tasks while also increasing the productivity of individual team members. IT automation can be defined as the process of utilizing software and other systems to automate manual processes and easily repeatable tasks related to managing and supporting remote endpoints.

Native OpenTelemetry support in Elastic Observability

OpenTelemetry is more than just becoming the open ingestion standard for observability. As one of the major Cloud Native Computing Foundation (CNCF) projects, with as many commits as Kubernetes, it is gaining support from major ISVs and cloud providers delivering support for the framework. Many global companies from finance, insurance, tech, and other industries are starting to standardize on OpenTelemetry.

Harnessing the power of artificial intelligence in log analytics

Managing logs is a significant part of an SRE's daily grind. Scattered within heaps of log data are invaluable insights - those small bits of information that can unveil underlying issues and patterns critical for system monitoring and troubleshooting. However, in an era where the volume of logs is astronomical, how do you discern the relevant from the irrelevant? Sumo Logic's array of log analytics features comes to the rescue, wielding the might of artificial intelligence.

12 Things to Look for When Choosing an RMM Platform

As organizations become increasingly reliant on remote solutions, the choice of a robust remote monitoring and management (RMM) platform becomes paramount for MSPs. But it’s not that simple. With so many options on the market and the whole IT landscape changing rapidly. What should you be looking for when it comes to selecting and RMM. Here are 12 things you should be considering.

Unlocking Cloud Migration Excellence with a Vision Statement

A successful cloud migration begins with a well-defined vision of the desired outcomes and alignment to the organization’s strategic goals. At Tidal, we often work with customers to develop vision statements and success metrics that provide a North Star to guide the migration journey. Vision statements help balance tactical project objectives with the customer’s broader mission.

How to Compare DCIM Vendors

The process of choosing the right Data Center Infrastructure Management (DCIM) software can have a significant impact on your organization’s success or failure. With a proven track record of helping thousands of customers evaluate their DCIM options, we at Sunbird recognize the importance of making an informed decision. We understand the unique challenges faced during the selection process, and we are committed to helping you navigate through them.

Cloud monitoring vs. On-premises - Prometheus and Grafana

Prometheus and Grafana are the two most groundbreaking open-source monitoring and analysis tools in the past decade. Ever since developers started combining these two, there's been nothing else that they've needed. There are many different ways a Prometheus and Grafana stack can be set up.

Five exciting new features coming to Bitbucket Cloud

As part of our product strategy to build for scale, security, and compliance, Bitbucket Cloud is continuing to invest in features that help enterprise teams operate at scale and build world-class software. In this blog, we'll share some of our recently shipped features and five exciting features we have lined up for you.