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DevFinOps: What it is and why it matters

DevFinOps presents a paradigm where cost responsibility is linked with development and operations. This system is particularly good if you work in Cloud environments. Introducing of FinOps or the Finance + DevOps practices into the development cycle could supply your business with hidden cost-saving possibilities.

Software Deployment Best Practices for Modern Engineering Teams

Adopting best practices for software deployment is essential to maintaining a high standard of quality, minimizing downtime, and ensuring that your applications meet user expectations. Here are five best practices to help you deploy your software more securely and reliably.

Improving documentation with content reuse

Anyone who’s worked in a customer-facing role knows the pressure to find the correct answers quickly. Emotions are high when something is broken, or there’s an outage. The customer is angry. You’re stressed. And your boss is watching and wondering why the problem hasn’t been fixed. You need to troubleshoot quickly and provide the right information ASAP. As a support professional, you want to give customers and stakeholders the best possible experience.

How To Identify Requests as Part of an End-To-End Tracing Strategy

Tracing follows requests as they move through an entire network, from the initial client request to the final response. In financial services, end-to-end tracing is essential for maintaining robust security, ensuring comprehensive observability of system operations, and understanding chains of events in case of issues or anomalies.

How Ubuntu keeps you secure with KEV prioritisation

The Known Exploited Vulnerabilities Catalog (KEV) is a database published by the US Cybersecurity and Infrastructure Security Agency (CISA) that serves as a reference to help organisations better manage vulnerabilities and keep pace with threat activity. Since its first publication in 2021, it has gone beyond its US federal agency scope and has been adopted by various organisations across the globe as guidance for their vulnerability management prioritisation frameworks.

Expand Your View of Observability

Observability is a buzzword that has gained a lot of traction in the IT industry lately. But what does it really mean, and how does it relate to the challenges that modern IT organizations face? At SolarWinds, we believe that the current analyst definitions of observability are too narrow and APM-focused. They focus too much on the cloud, neglecting critical on-premises assets and restricting where customers can deploy their observability solutions.

Exciting News: Blameless Joins Forces with FireHydrant

Today, we are thrilled to announce that Blameless has been acquired by FireHydrant, a leader in innovative reliability platforms. This strategic move marks a significant milestone in our journey and opens up new horizons for our customers, our team, and the future of incident management.

Knowledge Types in ITIL Knowledge Management

Knowledge is a vital asset for Service Management. But not all knowledge is created equal. In ITIL, knowledge comes in different forms, and understanding these various knowledge types is essential, as each one presents its own set of challenges when it comes to effectively sharing, utilizing, and transferring this valuable information. The good news is that leaders can develop strategies to ensure this information is leveraged to its fullest potential.