Operations | Monitoring | ITSM | DevOps | Cloud

Why we went passwordless on our new product

Passwords are dying. The cost of creating and maintaining passwords is becoming untenable. Which can be seen in the rise of users logging in with social products and developers outsourcing their pain to Auth0 and the likes. We decided to sidestep the password based authentication and went passwordless on our new product. Read on to see how you can go passwordless too.

Microservices vs APIs: One Doesn't Always Imply the Other

When it comes to conversations around application architecture or working with integrations between applications, you’ve likely heard a couple terms pop up a few times: microservice and APIs. You might also have run across the common misconception that microservices are just a way to implement APIs so they can communicate with each other. As you’ll see in this article, there are alternative ways to architect our microservice applications.

4 Reasons Why Sales Engineering Resources are Essential for Growth?

Sales engineers play a significant role in bridging the gap between internal teams and customers. This shared services team has product experts who possess a sound technical background and a deep understanding of customer expectations. With that, they support several business functions like Sales, Customer Service, Research and Development, and so on. Sales engineering professionals can wear many hats because of their in-depth understanding of the products and the business itself.

The future of SCOM

'SCOM is here to stay'. Please read the following extract from an article written by Richard Benwell, CEO at SquaredUp. Gartner predicts that 30% of Enterprise IT spending will be on cloud and outsourcing by 2023. That’s 70% spending on non-cloud and outsourcing – the in-house infrastructure and software we have today. And if you’re running traditional Windows and Linux workloads at scale, SCOM remains the best tool on the market.

ITSM For All: Bringing Human Resources into the Service Desk

For those who have been keeping up with our series on IT Service Management (ITSM) beyond IT, welcome back! If you’re new to this conversation, it isn’t like a podcast where I’ll send you back to part one, but you may find it helpful to visit the previous recommendations for other internal service providers. Reflecting on 2020, we saw how powerful collaboration in the service desk could be in maintaining users’ productivity and achieving broader business goals.

Debugging Development Logs with Papertrail and rKubeLog

It’s important to ensure the logging and monitoring of a service is as consistent across environments as the code itself. However, it can be expensive and cumbersome to test the logging functionality with the usual required log exporters, database infrastructure, and processing requirements of normal production-grade solutions.

SQL Sentry Events Log Updates Provide a Centralized View of Events

The SQL Sentry Environment Health Overview (EHO), which is part of the dashboard shown on the Start page, enables you to see all the conditions that have fired alongside the overall health of your database environment. We understand how useful it is to be able to quickly review the health information without having to dig deep into performance data, and we’re excited to announce a few enhancements to the EHO, Events Log, and Actions Log available in the SQL Sentry 2021.1 release.

Your Performance Data, Your Way With Custom Charts in SentryOne Portal

Our product and engineering teams have spent a significant amount of time over the past year working on a new dashboard experience in SentryOne® Portal to give you the upper hand in monitoring your servers and diagnosing performance issues. Providing control over the way data is displayed is one of our most requested features, and we’re excited to satisfy this request with custom charts.

Don't Sweat the Small Stuff but Consider This with Sweating IT Assets

Sweating IT assets, ever heard of them? It might seem nonsensical to imagine an IT asset perspiring from being overworked, but it’s actually not a far-off analogy. When a business delays the purchasing of new technology as long as possible, it’s called ‘sweating assets.” Companies have their reasons for this strategy, but it usually comes down to one thing: an attempt at cost-savings. Do sweating assets actually help to achieve this and where do they miss the mark?

New Pandora FMS features and improvements

Today we are here to make a small compilation of the new Pandora FMS features launched throughout this last year 2020, a general review of all the small advances that we incorporated and that will be useful when you are at the controls of our software. Mainly we are going to deal with new features but also great improvements in quality of use that we added to Pandora FMS throughout 2020.