Operations | Monitoring | ITSM | DevOps | Cloud

Cloud CI Project

Nov 19, 2020 By Puppet In Puppet
Puppet supports a lot of platforms, including some that aren't well represented in the cloud world, like AIX or Solaris. To cover all these platforms, much of our module testing happened on an internal Jenkins server and our in-house vmpooler infrastructure. This worked pretty well, but had the unfortunate side effect that PRs from community contributors would often get rejected by an opaque process that didn't even tell them what tests failed!
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Tech is reinventing the future of work right now

Nov 19, 2020 By ServiceNow In ServiceNow
Paul Hardy, Innovation Evangelist speaks with Tom Cheesewright, Applied Futurist, on findings from The Work Survey, conducted for ServiceNow, providing a global view of the future of work beyond Covid 19. Hear how digital transformation will become an increasing focus for business spending as companies look to innovate the processes of getting work done.
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It's not about remote work or return to work

Nov 19, 2020 By ServiceNow In ServiceNow
Nerys Mutlow, Innovation Evangelist speaks with Tom Cheesewright, Applied Futurist, on findings from The Work Survey, conducted for ServiceNow, providing a global view of the future of work beyond Covid 19. They discuss how 2020 has seen an entirely new way of working, the benefits of remote working from home, and how the challenges are becoming more apparent.
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The future of work is now

Nov 19, 2020 By ServiceNow In ServiceNow
Nerys Mutlow, Innovation Evangelist speaks with Tom Cheesewright, Applied Futurist, on findings from The Work Survey, conducted for ServiceNow, providing a global view of the future of work beyond Covid 19. Hear how COVID-19 has created the perfect environment for innovation. Practically overnight, the business world shifted to near universal remote work, one which we would have not previously thought possible, unleashing a new period of experimentation and innovation at work.
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Businesses have innovated rapidly, but there's still work to do

Nov 19, 2020 By ServiceNow In ServiceNow
Jessica Constantinidis, Innovation Evangelist speaks with Tom Cheesewright, Applied Futurist, on findings from The Work Survey, conducted for ServiceNow, providing a global view of the future of work beyond Covid 19. Hear how almost half of all executives and employees think transitioning to the new normal will be even more challenging than the initial shock of COVID-19, and why this challenge is exacerbated due to most businesses still having a digital disadvantage.
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mattermost

Mattermost integrations: Sending and receiving data with the Mattermost API

Nov 19, 2020 By Tom De Moor In Mattermost

In the first three installments in this series, you learned how to send and request data with outgoing webhooks, incoming webhooks, and slash commands. In this article, you learn how to do this with the Mattermost API. Setting up webhooks or slash commands in Mattermost is very easy. Using the Mattermost API requires a few more steps. At the same time, the API is way more versatile and powerful than the other methods. Once you have made your first connection to the API, you will love it!

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solarwinds

How ITIL 4 Guiding Principles Can Boost Communication in Our WFH Reality

Nov 19, 2020 By Chris Greer In SolarWinds
ITIL has established itself as the gold standard of guidelines for service management over the years. And with so many employees working remotely this year as a result of the COVID-19 pandemic, the best practices and guiding principles of ITIL 4 are arguably more applicable than ever. The sudden shift to remote work for many organizations has forced teams to increasingly rely on technology and find new ways to convey important messages.
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