Operations | Monitoring | ITSM | DevOps | Cloud

When you start researching how to improve the reliability of your software, you will soon run into terms like SLOs and SLAs. It can sound intimidating, but it's quite straightforward to understand. In this post, we will introduce these terms, the differences between them and how to start using them to make your systems more reliable.

n8n is a fair-code licensed tool that helps you automate tasks, sync data between various sources, and react to events — all via a visual workflow editor. Our team has been using Mattermost for internal communication since the very beginning, and in time we have developed a ChatOps practice by integrating Mattermost with our workflows. In this article, we present five of our favorite use cases of n8n with Mattermost, for both work productivity and team engagement.

A slow website or unreliable server caused by uptime issues within your network can drive away potential customers and could be costly and time-consuming to address if it happens repeatedly. A network uptime monitor will enable you to detect, diagnose, and aptly solve problems related to uptime while continuously observing your devices and automatically updating data visualizations.

IT is ever-changing. The underlying technology demands change, but even more important is the change of the role of information technology itself. For a long time, the IT department existed to support the business, and it was merely a cost center. But modern IT should be driving change and innovation, and it should create a competitive advantage for the organization as a whole. Sure, it’s a process and a transition, and no matter what step IT is in right now, there are different challenges.

Microsoft released its desktop-as-a-service (DaaS) offering, WVD (Windows Virtual Desktop), to the general public in September 2019. The service runs on Azure and provides a multi-user version of Windows 10, a feature unavailable for on-premises deployments of Hyper-V. WVD is a free service for Microsoft customers with most types of Windows 10 Enterprise license, however, the subscription or PAYG Azure costs are additional, as are many components you may wish to add.

One of the focuses of version 2.9 of Icinga Web 2 will be on access control. For years on now, Icinga Web 2 had a very simple role based access control (RBAC) implementation. This suited most of our users fine. However, there were still some requests to enhance this further. The next major update of Icinga Web 2 (Version 2.9) and Icinga DB Web will allow users to configure exactly this.

Financial services institutions have been facing pressure to modernize their operations for years. But legacy architecture and processes—along with compliance regulations—have made rapid innovation difficult to achieve. Adding to this pressure are new, digital-first competitors who accelerate the need for financial services to deliver better digital customer experiences both more consistently and at scale.

There’s no question that engineering teams at innovative tech companies are busy. No matter how successful your company is, there’s always a long backlog of feature enhancements that can make it challenging to focus on other priorities. So, it’s no surprise that one of the most common questions we get from companies that engage with us is “How much of an effort will this be for my engineering team?” The short answer is that you can get value within minutes.