Operations | Monitoring | ITSM | DevOps | Cloud

Choosing SLOs that users need, not the ones you want to provide

In our latest two-part series blog, Adam Hammond, talks about how you can build sustainable SLOs that are appropriate for your users, your technology platform, and your business which in turn will help you make your systems robust, your customers happy, and your business boom.

New features in the ServiceNow plugin for Grafana: table query, annotations, and more!

Greetings! This is Eldin reporting from the Solutions Engineering team at Grafana Labs. In previous posts, you might have read about announcing ObservabilityCON or our release of Grafana 7.2. In this week’s post, I am introducing Dave Frankel, who will be covering our updated ServiceNow plugin. – Eldin In a previous post we announced the release of our Enterprise ServiceNow plugin. Our first release was focused around incident and change management based on the feedback we received.

Understand production performance with Cloud Profiler history view

Cloud Profiler is a favorite of Google Cloud customers thanks to the insight that it provides into the performance of your production code. You can use this knowledge to reduce and shorten outages, improve performance, and optimize compute spend—always a popular topic! Profiler has always provided the ability to view and compare CPU and memory performance over time through time filters and the comparison feature.

The 7 Application Performance Metrics You Need to Measure and Why

When it comes to releasing new features out into the wild, developers and managers alike need to toe the line between speed and performance. Take an all too common situation, where sales submits a high priority ticket to the development team that's a blocker for an enterprise deal coming through the pipeline.

Kibana Lens Tutorial: Easily Create Stunning Visualizations

Millions of people already use Kibana for a wide range of purposes, but it was still a challenge for the average business user to quickly learn. Visualizations often require quite a bit of experimentation and several iterations to get the results “just right” and this Kibana Lens tutorial will get you started quickly.

Secure Networking for Openshift

The Kubernetes network model defines a flat network in which pod connectivity is unimpeded, with no restrictions on what traffic is allowed to or from each pod. To make a cluster production ready you need to make this networking secure. Network Policy is the primary tool for doing this and is essential to understand before considering moving a cluster to production.

Avoiding Disaster with AIOps

There’s a growing acceptance that artificial intelligence for IT operations (AIOps) is critical to maintain uptime and service levels as infrastructure has become more complex and users more demanding. AI-enhanced tools can filter and manage data from systems efficiently, and discover patterns that can solve issues faster and even prevent them. But as with any new technology there are risks that threaten ROI and adoption.