Operations | Monitoring | ITSM | DevOps | Cloud

How to choose an ITOM solution? | IT Operations Management | ITOM Made Easy 4/5

Jun 15, 2022 By Freshservice In Freshservice
Choosing an ITOM solution for your organization can be quite challenging. Unlike ITSM tools, which are built using best practice frameworks like ITIL as a reference, ITOM tools feature a variety of capabilities including: With so many features available, it can get confusing on what features to have and what to leave behind. To make that process simpler, here are some must-dos while selecting an ITOM solution.
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ITOM vs ITSM | IT Operations Management vs IT Service Management | ITOM Made Easy 5/5

Jun 15, 2022 By Freshservice In Freshservice
In the modern enterprise, the terms IT service management (ITSM) and IT operations management (ITOM) are often used interchangeably. While they are both similar by nature, they have important differences as well. ITSM is focused on the development, delivery, and management of IT services. ITOM is more about the management of the processes that enable and govern those services. Effective ITOM seeks to optimize operational processes to achieve outcomes and meet or exceed metrics deemed important to the business.
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gitkraken

GitLens 12.1 - Richer GitLab Integration and Improved Autolinks

Jun 15, 2022 By Dwayne McDaniel In GitKraken

We are proud to introduce the world to the most recent release of GitLens. We have added richer GitLab integration, Gerrit support, the ability to reorder your commits when making an interactive rebase, and more. We can’t wait for you to read all about what’s new in GitLens 12.1!

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Cribl

How To: Roll Your Own Cribl Pack

Jun 15, 2022 By Art Chavez In Cribl

Cribl Packs are, in my opinion, our most exciting feature. Packs encapsulate the deep log processing capabilities and enable sharing of the best practices with customers, Worker Groups/Fleets, and the Community. Ease of sharing enables consistent configurations across distributed deployments of Cribl Stream or Cribl Edge. All users can leverage Packs–and should! If you collect Microsoft Windows Logs, use Palo Alto Networks or share logs via Syslog, Packs are for you.

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Use APIs to Send Sample Data into Moogsoft | Moogsoft Product Videos & How-Tos

Jun 15, 2022 By Moogsoft In Moogsoft
In this video, you will learn how to use best practices in managing API Keys, navigate the Moogsoft API docs to locate relevant information, and build Event and Metrics API commands. Don't forget to subscribe for content on DevOps, Observability, AIOps and more!
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InvGate

Beyond Theory: Five Real-World Applications of ITIL Processes

Jun 15, 2022 By Steve Manjaly In InvGate
ITIL processes have been used for decades to streamline IT service management in organizations across the world. The processes ensure the highest quality of IT services and customer satisfaction without overstraining the resources or budget. Even then, reading about ITIL processes can be a bit daunting; the processes appear too complicated and difficult to implement. But the fact is, ITIL is a set of guidelines, not a set of rules or standards.
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InvGate

The Cost of Downtime: How Much Does an IT Outage Cost Your Business?

Jun 15, 2022 By Brian Hubbard In InvGate
Life in the world of managed IT services is not without its pleasant surprises. Although we’re an industry of system builders dedicated to facilitating the smoothest of operations possible, downtime still happens. An unexpected system or network failure is not uncommon. In fact, it's inevitable. Even some of the world’s biggest companies can’t get away without painful outages.
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